UNI CEI ISO/IEC 20000-1:2020+A1:2024
Current
Current
The latest, up-to-date edition.
Information technology - Service management - Part 1: Service management system requirements
Published date
16-10-2024
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This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS).
| Committee |
ISO/IEC JTC 1
|
| DocumentType |
Standard
|
| PublisherName |
Ente Nazionale Italiano di Unificazione (UNI)
|
| Status |
Current
|
| Supersedes |
| Standards | Relationship |
| ISO/IEC 20000-1:2018/Amd 1:2024 | Identical |
| ISO/IEC 20000-1:2018 | Identical |
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