UNI EN 15221-7 : 2012
Current
The latest, up-to-date edition.
FACILITY MANAGEMENT - PART 7: GUIDELINES FOR PERFORMANCE BENCHMARKING
22-11-2012
Foreword
Introduction
1 Scope
2 Normative references
3 Terms, definitions and abbreviations
4 Benchmarking types
5 Benchmarking outputs
6 Benchmarking process
Annex A (normative) - Performance data
Annex B (normative) - Collecting contextual data
Annex C (normative) - Collecting financial data
Annex D (normative) - Collecting spatial data
Annex E (normative) - Collecting environmental data
Annex F (normative) - Collecting service quality data
Annex G (normative) - Collecting satisfaction data
Annex H (informative) - Inherent complications and risks
Annex I (informative) - Benchmarking examples
Bibliography
Provides guidelines for performance benchmarking and contains clear terms and definitions as well as methods for benchmarking facility management products and services as well as facility management organisations and operations.
| Committee |
SC 3
|
| DocumentType |
Standard
|
| PublisherName |
Ente Nazionale Italiano di Unificazione (UNI)
|
| Status |
Current
|
| Standards | Relationship |
| EN 15221-7:2012 | Identical |
| EN 15221-4:2011 | Facility Management - Part 4: Taxonomy, Classification and Structures in Facility Management |
| NEN 2748 : 2007 | TERMS OF FACILITY MANAGEMENT - CLASSIFICATION AND DEFINITION |
| ISO 23185:2009 | Assessment and benchmarking of terminological resources General concepts, principles and requirements |
| EN 15221-5:2011 | Facility Management - Part 5: Guidance on Facility Management processes |
| EN 15221-6:2011 | Facility Management - Part 6: Area and Space Measurement in Facility Management |
| EN 15221-1:2006 | Facility Management - Part 1: Terms and definitions |
| EN 15221-2:2006 | Facility Management - Part 2: Guidance on how to prepare Facility Management agreements |
| EN 15221-3:2011 | Facility Management - Part 3: Guidance on quality in Facility Management |
| BS 8536:2010 | Facility management briefing. Code of practice |
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.