UNI ISO 10008:2022
Current
Current
The latest, up-to-date edition.
Quality management — Customer satisfaction — Guidance for business-to-consumer electronic commerce transactions
Published date
20-12-2022
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This document gives guidance on planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system within an organization.
| Committee |
CT 16
|
| DocumentType |
Standard
|
| PublisherName |
Ente Nazionale Italiano di Unificazione (UNI)
|
| Status |
Current
|
| Supersedes |
| Standards | Relationship |
| ISO 10008:2022 | Identical |
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