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98/402550 DC : DRAFT JUL 1998

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

GUIDE TO POSITIVE COMPLAINTS MANAGEMENT

Superseded date

15-04-1999

Superseded by

BS 8600:1999

Published date

23-11-2012

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Committee
SVS/8
DocumentType
Draft
PublisherName
British Standards Institution
Status
Superseded
SupersededBy

BS EN ISO 9001:2015 Quality management systems. Requirements
BS EN 30011-1:1993 Guidelines for auditing quality systems Guidelines for auditing quality systems. Auditing
BS EN ISO 14001:2015 Environmental management systems. Requirements with guidance for use
BS EN 30011-2:1993 Guidelines for auditing quality systems Guidelines for auditing quality systems. Qualification criteria for quality systems auditors
BS EN 30011-3:1993 Guidelines for auditing quality systems Guidelines for auditing quality systems. Management of audit programmes
AS 4269-1995 Complaints handling
BS EN ISO 9000:2015 Quality management systems. Fundamentals and vocabulary

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