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BS EN ISO 9001:2015

Withdrawn

Withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

Quality management systems. Requirements

Available format(s)

Hardcopy , PDF

Withdrawn date

18-09-2024

Language(s)

English

Published date

30-09-2015

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
5 Leadership
6 Planning
7 Support
8 Operation
9 Performance evaluation
10 Improvement
Annex A (informative) - Clarification of new structure,
        terminology and concepts
Annex B (informative) - Other International Standards
        on quality management and quality management
        systems developed by ISO/TC 176
Bibliography

Defines requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

Committee
QS/1
DevelopmentNote
Supersedes 00/402847 DC, 99/404059 DC, BS EN ISO 9002 & BS EN ISO 9003. (11/2004) Supersedes 07/30135834 DC. (08/2009) Supersedes 14/30273523 DC. (09/2015) Also available in A5 Fully laminated edition. Also available in Looseleaf edition. (01/2017)
DocumentType
Standard
Pages
44
PublisherName
British Standards Institution
Status
Withdrawn
Supersedes

This International Standard specifies requirements for a quality management system when an organization: needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. All the requirements of this International Standard are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides. NOTE 1 In this International Standard, the terms “product” or “service” only apply to products and services intended for, or required by, a customer. NOTE 2 Statutory and regulatory requirements can be expressed as legal requirements.

BS 7861-1:1996 Strata reinforcement support system components used in coal mines Specification for rockbolting
BS PAS 43(2002) : 2002 AMD 1 2004 SAFE WORKING OF VEHICLE BREAKDOWN AND RECOVERY OPERATORS - MANAGEMENT SYSTEM SPECIFICATION
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BS 8555:2003 Environmental management systems. Guide to the phased implementation of an environmental management system including the use of environmental performance evaluation
98/402550 DC : DRAFT JUL 1998 GUIDE TO POSITIVE COMPLAINTS MANAGEMENT
BS 7830:1996 Guide to the design and preparation of on-screen documentation for users of application software
03/116777 DC : DRAFT NOV 2003 BS 8800 - OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS - GUIDE
14/30291596 DC : 0 BS 8500-1 - CONCRETE - COMPLEMENTARY BRITISH STANDARD TO BS EN 206 - PART 1: METHOD OF SPECIFYING AND GUIDANCE FOR THE SPECIFIER
DEFSTAN 59-100(PT1)/3(1995) : 1995 FUSE-HOLDERS, CARRIERS AND BASES ELECTRICAL FUSE (BLOCK AND EXTRACTOR POST TYPES) - PART 1: SPECIFICATIONS
PD 0026:2003 Software and systems quality framework. A guide to the use of ISO/IEC and other standards for understanding quality in software and systems
BS 8470:2006 Secure destruction of confidential material. Code of practice
01/102327 DC : DRAFT MAR 2001 BS 8500-3 - CONCRETE - COMPLEMENTARY BRITISH STANDARD TO BS EN 206-1 - PART 3: REQUIREMENTS FOR DESIGNATED CONCRETES
BS 5892-8:2012 Railway rolling stock materials Railway applications. Wheelsets and bogies. Powered and non-powered wheelsets with inboard bearings. Product requirements
BS OHSAS 18002(2000) : 2000 AMD 14224 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS - GUIDELINES FOR THE IMPLEMENTATION OF OHSAS 18001
DEFSTAN 22-78/2(2005) : 2005 REQUIREMENTS FOR THE MANUFACTURE, QUALITY CONTROL, PACKAGING, AND DISPOSAL OF EDGE FAIRING STRIPS FOR ACOUSTIC TILES
BS 8006-1(2010) : 2010 CODE OF PRACTICE FOR STRENGTHENED/REINFORCED SOILS AND OTHER FILLS
BS EN 729-2:1995 Quality requirements for welding. Fusion welding of metallic materials Comprehensive quality requirements
14/30295812 DC : 0 BS 8458 - FIXED FIRE PROTECTION SYSTEMS - RESIDENTIAL AND DOMESTIC WATERMIST SYSTEMS - CODE OF PRACTICE FOR DESIGN AND INSTALLATION
BS EN 1655:1997 Copper and copper alloys. Declarations of conformity
BS 8500-1(2006) : 2006 CONCRETE - COMPLEMENTARY BRITISH STANDARD TO BS EN 206-1 - PART 1: METHOD OF SPECIFYING AND GUIDANCE FOR THE SPECIFIER
BS 9251:2014 Fire sprinkler systems for domestic and residential occupancies. Code of practice
BS 7273-4:2015 Code of practice for the operation of fire protection measures Actuation of release mechanisms for doors
BS 8901:2009 Specification for a sustainability management system for events
EN 46001 : 1996 QUALITY SYSTEMS - MEDICAL DEVICES - PARTICULAR REQUIREMENTS FOR THE APPLICATION OF EN ISO 9001
BS 8500-1(2015) : 2015 CONCRETE - COMPLEMENTARY BRITISH STANDARD TO BS EN 206 - PART 1: METHOD OF SPECIFYING AND GUIDANCE FOR THE SPECIFIER
BS 7000-2:2008 Design management systems Guide to managing the design of manufactured products
BS 5834-1:2009 Surface boxes, guards and underground chambers for the purposes of utilities Specification for guards and plinths
BS 5266-1:2016 Emergency lighting Code of practice for the emergency lighting of premises
BS 7000-2:1997 Design management systems Guide to managing the design of manufactured products
BS 10012:2009 Data protection. Specification for a personal information management system
DEFSTAN 02-848(PT2)/3(2010) : 2010 REQUIREMENTS FOR CARBON-MANGANESE AND LOW ALLOY STEEL FORGINGS - PART 2: LOW ALLOY STEEL FORGINGS
DEFSTAN 00-60(PT2)/5(2002) : 2002 INTEGRATED LOGISTIC SUPPORT GUIDE TO THE APPLICATION OF LSA AND LSAR
DEFSTAN 00-60(PT20)/6(2002) : 2002 INTEGRATED LOGISTIC SUPPORT - PART 20: APPLICATION OF INTEGRATED SUPPLY SUPPORT PROCEDURES
DEFSTAN 22-94/1(2007) : 2007 SPECIFICATION FOR THE MANUFACTURE OF REPLENISHMENT AT SEA HOSES AND HOSE ASSEMBLIES
DEFSTAN 08-107/3(2013) : 2013 GENERAL REQUIREMENTS FOR THE DESIGN OF ELECTROTECHNICAL AND NAVAL WEAPON EQUIPMENT
DEFSTAN 00-60(PT20)/4(1999) : 1999 INTEGRATED LOGISTIC SUPPORT - APPLICATION OF INTEGRATED SUPPLY SUPPORT PROCESSES
DEFSTAN 02-855/2(2010) : 2010 ELECTRON BEAM WELDING OF MARINE COMPONENTS
DEFSTAN 02-848(PT1)/3(2010) : 2010 REQUIREMENTS FOR CARBON-MANGANESE AND LOW ALLOY STEEL FORGINGS - PART 1: CARBON-MANGANESE STEEL FORGINGS
BS 10008:2014 Evidential weight and legal admissibility of electronic information. Specification
DEFSTAN 05-101(PT1)/1(2005) : 2005 PROOF OF ORDNANCE, MUNITIONS, ARMOUR AND EXPLOSIVES - PART 1: REQUIREMENTS
DEFSTAN 00-60(PT21)/3(1999) : 1999 INTEGRATED LOGISTIC SUPPORT - PROCEDURES FOR INITIAL PROVISIONING
DEFSTAN 00-60(PT22)/4(2003) : 2003 INTEGRATED LOGISTIC SUPPORT PROCEDURES FOR CODIFICATION
DEFSTAN 00-60(PT0)/4(2000) : 2000 INTEGRATED LOGISTIC SUPPORT PART 0: APPLICATION OF INTEGRATED LOGISTIC SUPPORT (ILS)
DEFSTAN 00-60(PT0)/2(1998) : 1998 INTEGRATED LOGISTIC SUPPORT - APPLICATION OF INTEGRATED LOGISTIC SUPPORT (ILS)
DEFSTAN 00-60(PT3)/2(1998) : 1998 INTEGRATED LOGISTIC SUPPORT - PART 3: GUIDANCE FOR APPLICATION SOFTWARE SUPPORT
DEFSTAN 00-60(PT0)/1(1996) : 1996 AMD 2 1996 INTEGRATED LOGISTIC SUPPORT - APPLICATION OF INTEGRATED LOGISTIC SUPPORT (ILS)
DEFSTAN 05-55(PT2)/1(2006) : 2006 MEASUREMENT AND CALIBRATION SYSTEM REQUIREMENTS FOR MINISTRY OF DEFENCE TEST & MEASUREMENT EQUIPMENT - PART 2: UNIT LEVEL TEST
DEFSTAN 00-60(PT0)/5(2002) : 2002 CORR 2004 INTEGRATED LOGISTIC SUPPORT - PART 0: APPLICATION OF INTEGRATED LOGISTIC SUPPORT (ILS)
DEFSTAN 00-60(PT21)/5(2002) : 2002 INTEGRATED LOGISTIC SUPPORT - PART 21: PROCEDURES FOR INITIAL PROVISIONING
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DEFSTAN 59-96(PT1)/2(1995) : 1995 FUSE-LINKS ELECTRICAL - PART 1: SPECIFICATIONS
DEFSTAN 00-60(PT0)/6(2004) : 2004 INTEGRATED LOGISTIC SUPPORT - PART 0: APPLICATION OF INTEGRATED LOGISTIC SUPPORT (ILS)
DEFSTAN 00-60(PT25)/2(1998) : 1998 INTEGRATED LOGISTIC SUPPORT - PART 25: PROCEDURES FOR INVOICING
DEFSTAN 05-55(PT1)/1(2006) : 2006 MEASUREMENT AND CALIBRATION SYSTEM REQUIREMENTS FOR MINISTRY OF DEFENCE TEST & MEASUREMENT EQUIPMENT - PART 1: MINISTRY OF DEFENCE CALIBRATION LABORATORIES OPERATION AND MANAGEMENT
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DEFSTAN 00-60(PT24)/4(2000) : 2000 INTEGRATED LOGISTIC SUPPORT PART 24: PROCEDURES FOR ORDER ADMINISTRATION
DEFSTAN 00-60(PT23)/2(1998) : 1998 INTEGRATED LOGISTIC SUPPORT - PART 23: PROCEDURES FOR PROCUREMENT PLANNING
BS 7720:1995 Specification for non-biological sterilization indicators equivalent to the Bowie and Dick test
DEFSTAN 22-94/3(2011) : 2011 SPECIFICATION FOR THE REPLENISHMENT AT SEA HOSES AND HOSE ASSEMBLIES
DEFSTAN 00-60(PT11)/3(1999) : 1999 INTEGRATED LOGISTIC SUPPORT - PART 11: GUIDANCE ON THE APPLICATION OF ELECTRONIC DOCUMENTATION IN AN ILS ENVIRONMENT
DEFSTAN 00-60(PT1)/2(1998) : 1998 INTEGRATED LOGISTIC SUPPORT - PART 1: LOGISTIC SUPPORT ANALYSIS (LSA) AND LOGISTIC SUPPORT ANALYSIS RECORD (LSAR)
DEFSTAN 02-167/4(2011) : 2011 REQUIREMENT FOR RESIN FOR USE IN SHIPS, BOATS, CRAFT AND CRAFT STRUCTURES
DEFSTAN 02-167/3(2007) : 2007 REQUIREMENTS FOR RESIN FOR USE IN SHIPS, BOATS, CRAFT AND CRAFT STRUCTURES
DEFSTAN 00-60(PT21)/4(2000) : 2000 INTEGRATED LOGISTIC SUPPORT PART 21: PROCEDURES FOR INITIAL PROVISIONING
DEFSTAN 02-167/2(2004) : 2004 REQUIREMENT FOR RESIN FOR USE IN SHIPS, BOATS, CRAFT AND CRAFT STRUCTURES
DEFSTAN 22-94/2(2008) : 2008 SPECIFICATION FOR THE MANUFACTURE OF REPLENISHMENT AT SEA HOSES AND HOSE ASSEMBLIES
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DEFSTAN 02-848(PT2)/2(2004) : 2004 REQUIREMENTS FOR CARBON-MANGANESE AND LOW ALLOY STEEL FORGINGS - PART 2: LOW ALLOY STEEL FORGINGS
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PD 6584:1995 Model for a supplier quality assurance assessment questionnaire
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BS EN 46001:1997 Specification for application of EN ISO 9001 to the manufacture of medical devices
BS 9251:2005 Sprinkler systems for residential and domestic occupancies. Code of practice
BS 5328-1:1997 Concrete Guide to specifying concrete
BS 5328-2:1997 Concrete Methods for specifying concrete mixes
BS 5328-1:1991 Concrete Guide to specifying concrete
BS 7861-1:2007 Strata reinforcement support system components used in coal mines Specification for rockbolting
BS 6079-1:2010 Project management Principles and guidelines for the management of projects
BS CECC 00108:1996 Rule of Procedure 8. Attestation of conformity. The CECC Mark and conditions of use, certificates of approval and procedures for the attestation of conformity
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BS 500:2000 Steel sleepers
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EN 100114-1 : 1996 RULE OF PROCEDURE - QUALITY ASSESSMENT PROCEDURES - PART 1: CECC REQUIREMENTS FOR THE APPROVAL OF AN ORGANIZATION
BS CECC 00114-0:1994 Rule of procedure 14. Quality assessment procedures An introduction to the types of approval available under the CECC system
BS PAS 55-1(2008) : 2008 ASSET MANAGEMENT - PART 1: SPECIFICATION FOR THE OPTIMIZED MANAGEMENT OF PHYSICAL ASSETS
BS 5882:1996 Specification for a total quality assurance programme for nuclear installations
BS 7799-2:2002 Information security management Specification with guidance for use
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BS PAS 402(2009) : 2009 WASTE RESOURCE MANAGEMENT - SPECIFICATION FOR PERFORMANCE REPORTING
BS 7000-4:2013 Design management systems Guide to managing design in construction
PD 6691:2007 Guidance on the use of BS EN 13108 Bituminous mixtures. Material specifications
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EN 639:1994 Common requirements for concrete pressure pipes including joints and fittings
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ISO 10001:2007 Quality management Customer satisfaction Guidelines for codes of conduct for organizations
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ISO 10015:1999 Quality management Guidelines for training
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IEC 61160:2005 Design review
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ISO 10004:2012 Quality management Customer satisfaction Guidelines for monitoring and measuring
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ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
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ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
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