ARINC 674 : 2014

1.0 EXECUTIVE SUMMARY
2.0 INTRODUCTION
2.1 Purpose
2.2 Audience
2.3 Situation
2.4 Solutions
2.5 Terminology
2.6 Related Documents
3.0 PRODUCT SUPPORT
3.1 Introduction
3.2 Product Support Model
3.3 Life Cycle Cost
3.4 Regulatory Compliance
3.5 Contractual Relationships
4.0 STANDARD PRODUCT SUPPORT AGREEMENT CONTENT
4.1 Product Support Agreement Content
4.2 Component Maintenance Data
4.3 Intellectual Property Rights and Obligations
4.4 Supplier Subcontracting
4.5 Spare Parts - LRUs and Piece Parts
4.6 Test Equipment
4.7 Training
4.8 Warranty and Guarantees
5.0 SPECIAL PROCUREMENT - PSA CONSIDERATIONS
5.1 New Airplane Program
5.2 Mods/Retrofits
5.3 Leasing
6.0 TRAINING SUPPORT REQUIREMENTS
6.1 Introduction
6.2 New Aircraft Purchase
6.3 Used Aircraft Purchase
6.4 Major Retrofit
6.5 Proprietary Data Specific to Training
6.6 Parts Considerations
ATTACHMENTS
ATTACHMENT 1 - GUIDANCE FOR CONTRACTUAL CONTENT
ATTACHMENT 2 - PERFORMANCE MONITORING
ATTACHMENT 3 - RELATIONSHIPS
ATTACHMENT 4 - SPECIAL CONSIDERATION FOR STC
ATTACHMENT 5 - MAINTENANCE TRAINING LEVELS
ATTACHMENT 6 - TRAINING DEVICE SUPPORT
APPENDICES
APPENDIX A - DEFINITIONS
APPENDIX B - THOSE DIRTY ROTTEN SCOUNDRELS
             (DRS) EXAMPLE
APPENDIX C - EXAMPLE LETTERS

Gives operators with guidelines for developing maintenance support contracts with suppliers.