AS/NZS 3905.2:1997

1 - AS/NZS 3905.2:1997 QUALITY SYSTEM GUIDELINES - GUIDE TO AS/NZS ISO 9001, AS/NZS ISO9002, AND AS/NZS ISO 9003 FOR CONSTRUCTION
4 - PREFACE
5 - CONTENTS
7 - FOREWORD
8 - SECTION 1 SCOPE AND GENERAL
8 - 1.1 SCOPE AND APPLICATION
9 - 1.2 REFERENCED DOCUMENTS
10 - 1.3 DEFINITIONS
10 - 1.3.1 Accreditation
10 - 1.3.2 Certification
10 - 1.3.3 Concession/waiver
10 - 1.3.4 Construction
10 - 1.3.5 Contract
10 - 1.3.6 Contractor
10 - 1.3.7 Defect
10 - 1.3.8 Design review
11 - 1.3.9 Documentation
11 - 1.3.10 Head contract
11 - 1.3.11 Hold point
11 - 1.3.12 Inspection
11 - 1.3.13 Inspection and test plan
11 - 1.3.14 Monitoring
11 - 1.3.15 Nonconformity, nonconformance
11 - 1.3.16 Principal
11 - 1.3.17 Procedure
11 - 1.3.18 Product
11 - 1.3.19 Project
11 - 1.3.20 Quality
12 - 1.3.21 Quality assurance
12 - 1.3.22 Quality audit
12 - 1.3.23 Quality control
13 - 1.3.24 Quality management
13 - 1.3.25 Quality manual
13 - 1.3.26 Quality plan
13 - 1.3.27 Quality planning
13 - 1.3.28 Quality system
14 - 1.3.29 Tender
14 - 1.3.30 Validation
14 - 1.3.31 Verification
14 - 1.3.32 Witness point
15 - SECTION 2 SYSTEM SELECTION AND RESPONSIBILITIES
15 - 2.1 QUALITY SYSTEM SELECTION
15 - 2.1.1 General
15 - 2.1.2 Contractual situations
16 - 2.1.3 Non-contractual situations
16 - 2.1.4 Criteria for selection of appropriate quality systems
17 - 2.2 RESPONSIBILITIES OF CUSTOMER AND SUPPLIER
17 - 2.2.1 General
17 - 2.2.2 Customer responsibilities
19 - 2.2.3 Supplier responsibilities
20 - 2.3 OTHER APPLICATIONS
21 - SECTION 3 QUALITY SYSTEM DOCUMENTATION
21 - 3.1 GENERAL
21 - 3.2 CONTROL OF QUALITY SYSTEM DOCUMENTS
21 - 3.3 TYPES OF DOCUMENTATION
24 - 3.4 QUALITY RECORDS
26 - SECTION 4 COMMENTARY ON QUALITY SYSTEM REQUIREMENTS
26 - 4.0 INTRODUCTION
28 - 4 Quality system requirements
28 - 4.1 Management responsibility
28 - 4.1.1 Quality policy
29 - 4.1.2 Organization
32 - 4.1.3 Management review
34 - 4.2 Quality system
34 - 4.2.1 General
35 - 4.2.2 Quality system procedures
36 - 4.2.3 Quality planning
38 - 4.3 Contract review
38 - 4.3.1 General
38 - 4.3.2 Review
40 - 4.3.3 Amendment to contract
41 - 4.3.4 Records
42 - 4.4 Design control
42 - 4.4.1 General
43 - 4.4.2 Design and development planning
45 - 4.4.3 Organizational and technical interfaces
46 - 4.4.4 Design input
47 - 4.4.5 Design output
48 - 4.4.6 Design review
49 - 4.4.7 Design verification
51 - 4.4.8 Design validation
52 - 4.4.9 Design changes
53 - 4.5 Document and data control
53 - 4.5.1 General
53 - 4.5.2 Document and data approval and issue
55 - 4.5.3 Document and data changes
56 - 4.6 Purchasing
56 - 4.6.1 General
56 - 4.6.2 Evaluation of subcontractors
57 - 4.6.3 Purchasing data
58 - 4.6.4 Verification of purchased product
60 - 4.7 Control of customer-supplied product
61 - 4.8 Product identification and traceability
62 - 4.9 Process control
66 - 4.10 Inspection and testing
66 - 4.10.1 General
67 - 4.10.2 Receiving inspection and testing
68 - 4.10.3 In-process inspection and testing
69 - 4.10.4 Final inspection and testing
69 - 4.10.5 Inspection and test records
70 - 4.11 Control of inspection, measuring and test equipment
70 - 4.11.1 General
70 - 4.11.2 Control procedure
72 - 4.12 Inspection and test status
73 - 4.13 Control of nonconforming product
73 - 4.13.1 General
75 - 4.13.2 Review and disposition of nonconforming product
76 - 4.14 Corrective and preventive action
76 - 4.14.1 General
77 - 4.14.2 Corrective action
78 - 4.14.3 Preventive action
79 - 4.15 Handling, storage, packaging, preservation and delivery
79 - 4.15.1 General
79 - 4.15.2 Handling
79 - 4.15.3 Storage
79 - 4.15.4 Packaging
79 - 4.15.5 Preservation
79 - 4.15.6 Delivery
81 - 4.16 Control of quality records
83 - 4.17 Internal quality audits
85 - 4.18 Training
87 - 4.19 Servicing
88 - 4.20 Statistical techniques
88 - 4.20.1 Identification of need
88 - 4.20.2 Procedures
90 - SECTION 5 SPECIFYING QUALITY SYSTEMS IN TENDER AND CONTRACT DOCUMENTS
90 - 5.1 INTRODUCTION
91 - 5.2 CHECKLIST OF TENDER AND CONTRACT ACTIONS
95 - 5.3 MODEL CLAUSES
95 - 5.3.1 General
95 - 5.3.2 Invitation toTender
95 - 5.3.3 Conditions of Contract
96 - 5.4 QUALITY ASSURANCE SCHEDULE
101 - APPENDIX A - QUALITY SYSTEM SELECTION LOGIC DIAGRAMS
104 - APPENDIX B - QUALITY SYSTEM REQUIREMENTS MATRIX-EXAMPLES OF TYPICAL APPLICABILITY
105 - APPENDIX C - TYPICAL QUALITY RECORDS
106 - APPENDIX D - QUALITY PLANNING AND DOCUMENTATION
106 - D1 GENERAL
106 - D2 QUALITY PLANS
106 - D3 QUALITY SYSTEM PROCEDURES
107 - D4 DESIGN PLANS
107 - D5 PURCHASING OR SUBCONTRACTING PLANS
108 - D6 PROCESS CONTROL PLANS
109 - D7 TEST AND COMMISSIONING PLANS
109 - D8 TECHNICAL PROCEDURES
111 - APPENDIX E - PROJECT QUALITY PLANS
113 - APPENDIX F - INSPECTION AND TEST PLANS (ITPs)

Provides guidance on the application of AS/NZS ISO 9001, AS/NZS ISO 9002 and AS/NZS ISO 9003 to the construction industry, and also gives additional recommendations for guidance in developing effective quality systems for construction projects, for application to contracts placed by purchasers, or where organizations in this industry wish to install quality systems for their own internal purposes. (This revision is aligned with the requirements of the 1994 edition of AS/NZS ISO 9001.)

This Guide provides interpretations and advice on the application of quality assurance to the construction industry, and gives additional recommendations and guidance on specifying and developing effective quality systems for construction projects and organizations.The Standards provide models for 'quality assurance', i.e. they deal with those elements of quality systems which give the customer confidence that the supplier will deliver what the customer wants; the scope of this Guide is therefore similar.The three models provided by the Standards are as follows:AS/NZS ISO 9001 Quality systems -Model for quality assurance in design, development, production, installation and servicingContains 20 requirements clauses which cover the full process of developing a project (or part of a project) from design through to servicing. Section 4 of this Guide provides interpretations and guidance against each of the 20 elements.AS/NZS ISO 9002 Quality systems - Model for quality assurance in production, installation and servicingIdentical with AS/NZS ISO 9001, except that requirements for Design control (Clause 4.4) are excluded.AS/NZS ISO 9003 Quality systems - Model for quality assurance in final inspection and testContains 16 requirements clauses for use where quality assurance is based on verification of conformance to specified requirements prior to delivery or handover, i.e. 'final inspection and test'. The clause numbers and titles are the same as those in AS/NZS ISO 9001 and 9002, however some requirements are less extensive, and there are no requirements for Design control (Clause 4.4), Purchasing (Clause 4.6), Process control (Clause 4.9) or Servicing (Clause 4.19). Users need to be aware of these differences in applying the guidance provided, particularly in Section 4.Common applications for the Standards in the construction industry are-(a) for specifying a quality system for a project or part of a project; and(b) as the basis of certification of a supplier's quality management capability, i.e. third-party or second-party certification.The recommendations and interpretations provided in this document recognize both these uses of the Standards.The construction industry involves a wide diversity of participants and of products. The scope of a quality system will vary from situation to situation; for example, it may be influenced by programmes and schedules, the customer's concerns, previous experience, the critical importance of the goods or services, and safety requirements. This Guide recognizes that the diversity of the applications to which it will be put limits the degree of details possible and extrapolation and common sense on the part of the user is required when applying the requirements of the Standards and the recommendations of this Guide to particular situations.This Guide applies to all forms of construction projects, which typically involve both on-site construction and off-site manufacture, as illustrated in Figure 1.1.

First published in Australia in part as AS 2990-1987.
AS/NZS 3905.2 first published 1993.
AS 2990 withdrawn 1996.
AS 2990-1987 and AS/NZS 3905.2:1993 jointly revised, amalgamated and designated AS/NZS 3905.2:1997