• BIP 0102 : 2008

    Withdrawn A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

    IMPLEMENTING ISO/IEC 20000 CERTIFICATION: THE ROADMAP

    Available format(s): 

    Withdrawn date:  08-12-2010

    Language(s): 

    Published date:  23-11-2012

    Publisher:  British Standards Institution

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    General Product Information - (Show below) - (Hide below)

    Document Type Standard
    Publisher British Standards Institution
    Status Withdrawn

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO/IEC 20000-1:2011 Information technology Service management Part 1: Service management system requirements
    ISO/IEC 20000-2:2012 Information technology Service management Part 2: Guidance on the application of service management systems
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