BS ISO 16439:2014

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Definition and description of library impact
5 Methods for assessing library impact
6 Inferred evidence
7 Solicited evidence
8 Observed evidence
9 Combining methods for assessing library impact
10 Assessing the economic value of libraries
Annex A (informative) - Examples of impact surveys
Annex B (informative) - Choosing a method
Annex C (informative) - Library impact assessment
        within broader institutional and
        organisational assessment
Bibliography

Specifies terms for impact assessment of libraries and specifies methods for such assessment: for the purpose of strategic planning and internal quality management of libraries; to facilitate comparison of library impact over time and between libraries of similar type and mission; to promote the libraries' role and value for learning and research, education and culture, social and economic life; to support political decisions on levels of service and strategic goals for libraries.

This International Standard defines terms for impact assessment of libraries and specifies methods for such assessment

• for the purpose of strategic planning and internal quality management of libraries;

• to facilitate comparison of library impact over time and between libraries of similar type and mission;

• to promote the libraries’ role and value for learning and research, education and culture, social and economic life;

• to support political decisions on levels of service and strategic goals for libraries.

This International Standard considers the impact of libraries on individuals, institutions and society. It is applicable to all types of libraries in all countries. However, not all methods described in this International Standard apply to all libraries. Limitations on the applicability of individual methods are specified in the descriptions.