BS ISO/IEC 19086-2:2018
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
Cloud computing. Service level agreement (SLA) framework Metric model
Hardcopy , PDF
21-02-2023
English
14-12-2018
This document establishes common terminology, defines a model for specifying metrics for cloud SLAs, and includes applications of the model with examples. This document establishes a common terminology and approach for specifying metrics.
This document is for the benefit of and use for both cloud service providers (CSPs) and cloud service customers (CSCs). This document is intended to complement ISO/IEC19086‑1, ISO/IEC19086‑3 and ISO/IEC19086‑4.
This document does not mandate the use of a specific set of metrics for cloud SLAs.
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