BS ISO/IEC 20000-2:2019
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
Information technology. Service management Guidance on the application of service management systems
Amended by
Available format(s)
Hardcopy , PDF
Superseded date
31-08-2020
Language(s)
English
Published date
20-08-2019
Publisher
This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1.
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