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BS ISO/IEC TR 15504-3 : 2004

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - PART 3: GUIDANCE ON PERFORMING AN ASSESSMENT

Available format(s)

Hardcopy , PDF

Superseded date

28-02-2018

Language(s)

English

Published date

01-01-2004

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Overview of Process Assessment
   4.1 Introduction
   4.2 Assessment process
   4.3 Measurement Framework for Process Capability
   4.4 Process Reference Model
   4.5 Process Assessment Model
   4.6 Assessment Tools
   4.7 Competency of assessment team
   4.8 Assessment
   4.9 Success factors for process assessment
5 Guidance on Requirements for Performing an Assessment
   5.1 General
   5.2 The assessment process activities
   5.3 Roles and responsibilities
   5.4 Defining the initial assessment input
   5.5 Recording the assessment output
   5.6 Selecting a Documented Assessment Process
6 Measurement Framework for Process Capability
   6.1 Level 0: Incomplete process
   6.2 Level 1: Performed process
   6.3 Level 2: Managed process
   6.4 Level 3: Established process
   6.5 Level 4: Predictable process
   6.6 Level 5: Optimizing process
   6.7 Rating process attributes
   6.8 Process capability level model
7 Process Reference Models
   7.1 Interpreting The Requirements For A Process Reference Model
   7.2 Selecting Process Reference Models
8 Process Assessment Models
   8.1 Interpreting the requirements for a Process Assessment Model
   8.2 Selection of a Process Assessment Model
9 Selecting and Using Assessment Tools
10 Guidance on Competency of Assessors
   10.1 Overview
   10.2 Gaining and maintaining competence
11 Guidance on Verification of Conformity
   11.1 Verifying conformity of Process Reference Models
   11.2 Verifying conformity of Process Assessment Models
   11.3 Verifying conformity of process assessments
Annex A (informative) An Exemplar Documented Assessment Process
Annex B (informative) Guidance on Indicators
Bibliography

Specifies the minimum set of requirements for performing an assessment to increase the likelihood of results that are objective, impartial, consistent, repeatable and representing the assessed processes.

Committee
IST/15
DevelopmentNote
Supersedes 02/647758 DC. (02/2004) Supersedes 97/644050 DC. (03/2007)
DocumentType
Standard
Pages
66
PublisherName
British Standards Institution
Status
Superseded
Supersedes

Standards Relationship
ISO/IEC 15504-3:2004 Identical

ISO/IEC 9126-1:2001 Software engineering Product quality Part 1: Quality model
ISO/IEC 15504-2:2003 Information technology Process assessment Part 2: Performing an assessment
ISO/IEC 15288:2008 Systems and software engineering System life cycle processes
ISO/IEC 12119:1994 Information technology Software packages Quality requirements and testing
ISO/IEC 12207:2008 Systems and software engineering Software life cycle processes
ISO 9001:2015 Quality management systems — Requirements
ISO/IEC TR 15504-9:1998 Information technology Software process assessment Part 9: Vocabulary

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