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  • ISO/IEC 15504-3:2004

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    Withdrawn A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
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    Information technology Process assessment Part 3: Guidance on performing an assessment

    Available format(s):  Hardcopy, PDF, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Withdrawn date:  18-03-2019

    Language(s):  English

    Published date:  06-01-2004

    Publisher:  International Organization for Standardization

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    Abstract - (Show below) - (Hide below)

    ISO/IEC 15504 (all parts) provides a framework for the assessment of processes. This framework can be used by organizations involved in planning, managing, monitoring, controlling and improving the acquisition, supply, development, operation, evolution and support of products and services.

    ISO/IEC 15504-3:2004 provides guidance on meeting the minimum set of requirements for performing an assessment contained in ISO/IEC 15504-2.

    It provides an overview of process assessment and interprets the requirements through the provision of guidance on:

    1. performing an assessment;
    2. the measurement framework for process capability;
    3. process reference models and process assessment models;
    4. selecting and using assessment tools;
    5. competency of assessors;
    6. verification of conformity.

    ISO/IEC 15504-3:2004 also provides an exemplar documented assessment process that conforms to the requirements of 4.2 in ISO/IEC 15504-2.

    General Product Information - (Show below) - (Hide below)

    Development Note Supersedes ISO/IEC TR 15504-3. (10/2005)
    Document Type Standard
    Publisher International Organization for Standardization
    Status Withdrawn
    Superseded By
    Supersedes

    Standards Referenced By This Book - (Show below) - (Hide below)

    CSA ISO/IEC 90003 : 2004 SOFTWARE ENGINEERING - GUIDELINES FOR THE APPLICATION OF ISO 9001:2000 TO COMPUTER SOFTWARE
    DIN ISO/IEC 15504-4:2011-08 INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - PART 4: GUIDANCE ON USE FOR PROCESS IMPROVEMENT AND PROCESS CAPABILITY DETERMINATION
    BS ISO/IEC 25000:2014 Systems and software engineering. Systems and software Quality Requirements and Evaluation (SQuaRE). Guide to SQuaRE
    12/30248997 DC : 0 BS ISO/IEC 15026-4 - SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE ASSURANCE - PART 4: ASSURANCE IN THE LIFE CYCLE
    BS TICKIT GUIDE : ISSUE 5.5 A GUIDE TO SOFTWARE QUALITY MANAGEMENT SYSTEM CONSTRUCTION AND CERTIFICATION TO ISO 9001:2000
    PD ISO/IEC TS 24748-1:2016 Systems and software engineering. Life cycle management Guidelines for life cycle management
    BS ISO/IEC 90003:2014 Software engineering. Guidelines for the application of ISO 9001:2008 to computer software
    PD ISO/IEC TR 29110-3-1:2015 Systems and software engineering. Lifecycle profiles for Very Small Entities (VSEs) Assessment guide
    BS ISO/IEC 15026-4:2012 Systems and software engineering. Systems and software assurance Assurance in the life cycle
    CSA ISO/IEC 15504-4 : 2005 : R2015 INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - PART 4: GUIDANCE ON USE FOR PROCESS IMPROVEMENT AND PROCESS CAPABILITY DETERMINATION
    CSA ISO/IEC 15504-4 : 2005 : R2010 INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - PART 4: GUIDANCE ON USE FOR PROCESS IMPROVEMENT AND PROCESS CAPABILITY DETERMINATION
    CSA ISO/IEC 20000-1 :2013 INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 1: SERVICE MANAGEMENT SYSTEM REQUIREMENTS
    CSA ISO/IEC 15504-4 : 2005 INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - PART 4: GUIDANCE ON USE FOR PROCESS IMPROVEMENT AND PROCESS CAPABILITY DETERMINATION
    BS ISO/IEC 20000-1:2011 Information technology. Service management Service management system requirements
    TR 9109 : 1 AEROSPACE SERIES - GUIDELINES FOR SOFTWARE QUALITY MANAGEMENT
    UNE-ISO/IEC 20000-1:2011 Information technology. Service management. Part 1: Service Management System requirements
    ISO/IEC 90003:2014 Software engineering Guidelines for the application of ISO 9001:2008 to computer software
    ISO/IEC 25000:2014 Systems and software engineering Systems and software Quality Requirements and Evaluation (SQuaRE) Guide to SQuaRE
    CSA ISO/IEC 90003 : 2004 : R2014 SOFTWARE ENGINEERING - GUIDELINES FOR THE APPLICATION OF ISO 9001:2000 TO COMPUTER SOFTWARE
    10/30184538 DC : 0 BS ISO/IEC 20000-2 - INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 2: GUIDANCE ON THE APPLICATION OF SERVICE MANAGEMENT SYSTEMS
    BS ISO/IEC 25010:2011 Systems and software engineering. Systems and software quality requirements and evaluation (SQuaRE). System and software quality models
    07/30160561 DC : 0 BS ISO/IEC 12207 - SYSTEMS AND SOFTWARE ENGINEERING - SOFTWARE LIFE CYCLE PROCESSES
    BS ISO/IEC 33001:2015 Information technology. Process assessment. Concepts and terminology
    PD ISO/IEC TR 20000-4:2010 Information technology. Service management Process reference model
    15/30319466 DC : 0 BS ISO/IEC 29110-3-3 - SOFTWARE ENGINEERING - LIFECYCLE PROFILES FOR VERY SMALL ENTITIES (VSES) - PART 3-3: CERTIFICATION REQUIREMENTS FOR PROCESS CAPABILITY
    CAN/CSA-ISO/IEC 25010:12 (R2016) Systems and software engineering - Systems and software quality requirements and evaluation (SQuaRE) - System and software quality models (Adopted ISO/IEC 25010:2011, first edition, 2011-03-01)
    IEEE 90003-2015 IEEE Standard Adoption of ISO/IEC 90003:2014, Software Engineering -- Guidelines for the Application of ISO 9001:2008 to Computer Software
    CSA ISO/IEC 20000-1 : 2013 : R2017 INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 1: SERVICE MANAGEMENT SYSTEM REQUIREMENTS
    ISO/IEC TR 29110-3-1:2015 Systems and software engineering Lifecycle profiles for Very Small Entities (VSEs) Part 3-1: Assessment guide
    ISO/IEC TS 24748-1:2016 Systems and software engineering Life cycle management Part 1: Guidelines for life cycle management
    ISO/IEC TR 15271:1998 Information technology Guide for ISO/IEC 12207 (Software Life Cycle Processes)
    UNE-ISO/IEC 20000-2:2015 Information technology. Service management. Part 2: Guidance on the application of service management systems
    DD ISO/IEC TS 15504-9:2011 Information technology. Process assessment Target process profiles
    17/30354695 DC BS ISO 8000-62. Data quality. Part 62. Data quality management: Organizational process maturity assessment: Application of the ISO/IEC 330xx family of standards
    PD ISO/IEC TR 15504-7:2008 Information technology. Process assessment Assessment of organizational maturity
    CSA ISO/IEC 25010 : 2012 SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - SYSTEM AND SOFTWARE QUALITY MODELS
    CSA ISO/IEC 20000-2 : 2013 : R2017 INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 2: GUIDANCE ON THE APPLICATION OF SERVICE MANAGEMENT SYSTEMS
    ISO/IEC TR 29110-3:2011 Software engineering Lifecycle profiles for Very Small Entities (VSEs) Part 3: Assessment guide
    ISO/IEC 15026-4:2012 Systems and software engineering Systems and software assurance Part 4: Assurance in the life cycle
    09/30184534 DC : DRAFT JAN 2009 BS ISO/IEC 20000-1 - INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 1: SERVICE MANAGEMENT SYSTEM REQUIREMENTS
    04/30040790 DC : DRAFT MARCH 2004 ISO/IEC DTR 15443-2 - INFORMATION TECHNOLOGY - SECURITY TECHNIQUES - A FRAMEWORK FOR IT SECURITY ASSURANCE - PART 2 - ASSURANCE METHODS
    UNE 71020:2013 Incremental conformity model based on UNE-ISO/IEC 20000-1
    IEEE 15026-4-2013 IEEE Standard Adoption of ISO/IEC 15026-4--Systems and Software Engineering--Systems and Software Assurance--Part 4: Assurance in the Life Cycle
    08/30134763 DC : DRAFT JUNE 2008 BS ISO/IEC 27004 - INFORMATION TECHNOLOGY - SECURITY TECHNIQUES - INFORMATION SECURITY MANAGEMENT - MEASUREMENT
    IEEE 20000-2-2013 IEEE Standard -- Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems
    CSA ISO/IEC 20000-2:2013 INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 2: GUIDANCE ON THE APPLICATION OF SERVICE MANAGEMENT SYSTEMS
    UNI CEI ISO/IEC 20000-2 : 2010 INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 2: CODE OF PRACTICE
    ISO/IEC 20000-1:2011 Information technology Service management Part 1: Service management system requirements
    ISO/IEC TR 20000-4:2010 Information technology Service management Part 4: Process reference model
    ISO/IEC TR 15504-7:2008 Information technology Process assessment Part 7: Assessment of organizational maturity
    ISO/IEC 33001:2015 Information technology Process assessment Concepts and terminology
    ISO/IEC 20000-2:2012 Information technology Service management Part 2: Guidance on the application of service management systems
    ISO/IEC TS 15504-9:2011 Information technology Process assessment Part 9: Target process profiles
    ISO/IEC 15504-4:2004 Information technology Process assessment Part 4: Guidance on use for process improvement and process capability determination
    17/30355188 DC : 0 BS ISO/IEC 24748-1 - SYSTEMS AND SOFTWARE ENGINEERING - LIFE CYCLE MANAGEMENT - PART 1: GUIDELINES FOR LIFE CYCLE MANAGEMENT
    ISO/IEC 25010:2011 Systems and software engineering — Systems and software Quality Requirements and Evaluation (SQuaRE) — System and software quality models
    CEI UNI ISO/IEC 20000-2 : 2011 INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 2: CODE OF PRACTICE
    BS ISO/IEC 20000-2:2012 Information technology. Service management Guidance on the application of service management systems
    CEI UNI ISO/IEC 20000-1 : 2012 INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 1: SERVICE MANAGEMENT SYSTEM REQUIREMENTS
    14/30289079 DC : 0 BS ISO/IEC 29110-2 - SYSTEMS AND SOFTWARE ENGINEERING - LIFECYCLE PROFILES FOR VERY SMALL ENTITIES (VSES) - PART 2: FRAMEWORK
    BS ISO/IEC 15504-4:2004 Information technology. Process assessment Guidance on use for process improvement and process capability determination
    CAN/CSA-ISO/IEC 33001:16 Information technology Process assessment Concepts and terminology (Adopted ISO/IEC 33001:2015, second edition, 2015-03-01)
    UNI CEI ISO/IEC 20000-1 : 2012 INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 1: SERVICE MANAGEMENT SYSTEM REQUIREMENTS
    14/30216195 DC : 0 BS ISO/IEC 29190 - INFORMATION TECHNOLOGY - SECURITY TECHNIQUES - PRIVACY CAPABILITY ASSESSMENT MODEL
    07/30160564 DC : 0 BS ISO/IEC 15288 - SYSTEMS AND SOFTWARE ENGINEERING - SOFTWARE LIFE CYCLE PROCESSES
    ISO/IEC 29110-2:2011 Software engineering Lifecycle profiles for Very Small Entities (VSEs) Part 2: Framework and taxonomy
    CSA ISO/IEC TS 24748-1 : 2018 SYSTEMS AND SOFTWARE ENGINEERING - LIFE CYCLE MANAGEMENT - PART 1: GUIDELINES FOR LIFE CYCLE MANAGEMENT

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO/IEC 9126-1:2001 Software engineering Product quality Part 1: Quality model
    ISO/IEC 15504-2:2003 Information technology Process assessment Part 2: Performing an assessment
    ISO/IEC 15288:2008 Systems and software engineering System life cycle processes
    ISO/IEC 12119:1994 Information technology Software packages Quality requirements and testing
    ISO/IEC 12207:2008 Systems and software engineering Software life cycle processes
    ISO 9001:2015 Quality management systems — Requirements
    ISO/IEC TR 15504-9:1998 Information technology Software process assessment Part 9: Vocabulary
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