BS ISO/IEC TR 15504-4:1998

1 Scope
2 Normative reference
3 Terms and definitions
4 Overview of process assessment
    4.1 Process assessment
    4.2 Process rating scheme
    4.3 Assessment approaches
          4.3.1 Self-assessment
          4.3.2 Independent assessment
    4.4 Assessment process
          4.4.1 Documented Assessment Process
    4.5 Compatible model
    4.6 Supporting instruments and tools
    4.7 Success factors for process assessment
          4.7.1 Commitment
          4.7.2 Motivation
          4.7.3 Confidentiality
          4.7.4 Relevance
          4.7.5 Credibility
5 Selection and use of a compatible model
    5.1 Compatibility with the reference model
          5.1.1 Model Purpose
          5.1.2 Model Scope
          5.1.3 Model elements and indicators
          5.1.4 Mapping
          5.1.5 Translation
    5.2 Criteria for selecting a model
    5.3 Using a model in an assessment
6 Selection and use of a documented assessment process
    6.1 Compatibility with the requirements
    6.2 Assessment Input
    6.3 The assessment process
          6.3.1 Planning
          6.3.2 Data collection
          6.3.3 Data validation
          6.3.4 Process rating
          6.3.5 Reporting
    6.4 Selecting a documented assessment
    6.5 Role of the competent assessor
7 Selection of instruments and tools
    7.1 The purpose and use of instruments and tools within
          an assessment
    7.2 Selecting instruments and tools
Annex A (informative) Guidance on indicators

assessment contained in ISO/IEC TR 15504-3. Supplies an overview of process assessment and interprets the requirements through the provision of guidance on selecting and using compatible models, documented and assessment processes and instruments or tools for assessment.