BS PAS 700(2009) : 2009

Foreword
0 Introduction
  0.1 Background
  0.2 Layering of ICT facilities and services
  0.3 Workplace types
  0.4 ICT-ready work areas, potential work areas and
       user capacity
  0.5 Operators, occupiers and service level agreements
1 Scope
2 Normative references
3 Terms and definitions
4 General
  4.1 Workplace type
  4.2 ICT facilities and services
  4.3 Claims of conformance
  4.4 Conformity evaluation
5 Layer 1: Building
  5.1 Provision for generic telecommunications cabling
  5.2 Lighting
  5.3 Raised access flooring
  5.4 Electricity supply
  5.5 Building security
  5.6 Availability of the workplace
  5.7 Radio frequency transmittance
6 Layer 2: Infrastructure
  6.1 Electricity supply
  6.2 Provision of generic telecommunications cabling
  6.3 Network security
  6.4 Wireless networking
  6.5 Availability of an Internet connection
  6.6 Working environment
7 Layer 3: Basic services
  7.1 Service level agreements
  7.2 Provision of ICT-ready work areas
  7.3 Telephone services
  7.4 Internet services
  7.5 Technical support
8 Layer 4: Extended services
  8.1 Extended telephone services
  8.2 Extended Internet services
  8.3 Video conferencing
  8.4 Data backup service
  8.5 Print services
  8.6 Publicly available wireless networking
  8.7 Co-location services
  8.8 Email services
  8.9 Web hosting services
  8.10 Backup electricity supply
  8.11 ICT disaster recovery facilities
Bibliography

Describes requirements for the provision of ICT facilities and services in a workplace.