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CAN/CSA-ISO/IEC 25010:12 (R2016)

Current

Current

The latest, up-to-date edition.

Systems and software engineering - Systems and software quality requirements and evaluation (SQuaRE) - System and software quality models (Adopted ISO/IEC 25010:2011, first edition, 2011-03-01)

Available format(s)

Hardcopy , PDF

Language(s)

English - French, English

Published date

01-01-2012

Foreword
Introduction
1 Scope
2 Conformance
3 Quality model framework
4 Terms and definitions
Annex A (informative) - Comparison with the
        quality model in ISO/IEC 9126-1
Annex B (informative) - Example of mapping
        to dependability
Annex C (informative) - Using the quality
        model for measurement
Bibliography

A quality in use model composed of five characteristics (some of which are further subdivided into subcharacteristics) that relate to the outcome of interaction when a product is used in a particular context of use.

DevelopmentNote
Supersedes CSA ISO/IEC 9126-1. (03/2012)
DocumentType
Standard
ISBN
978-1-55491-775-4
Pages
56
ProductNote
Reconfirmed EN
PublisherName
Canadian Standards Association
Status
Current
Supersedes

Preface Standards development within the Information Technology sector is harmonized with international standards development. Through the CSA Technical Committee on Information Technology (TCIT), Canadians serve as the Canadian Advisory Committee (CAC) on ISO/IEC Joint Technical Committee 1 on Information Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO member body for Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of the International Telecommunication Union (ITU), Canada participates in the International Telegraph and Telephone Consultative Committee (ITU-T). This Standard replaces CAN/CSA-ISO/EIC 9126-1-02 (adopted ISO/IEC 9126-1:2001). At the time of publication, ISO/IEC 25010:2011 is available from ISO and IEC in English only. CSA will publish the French version when it becomes available from ISO and IEC. Scope This International Standard defines: A quality in use model composed of five characteristics (some of which are further subdivided into subcharacteristics) that relate to the outcome of interaction when a product is used in a particular context of use. This system model is applicable to the complete human-computer system, including both computer systems in use and software products in use. A product quality model composed of eight characteristics (which are further subdivided into subcharacteristics) that relate to static properties of software and dynamic properties of the computer system. The model is applicable to both computer systems and software products. The characteristics defined by both models are relevant to all software products and computer systems. The characteristics and subcharacteristics provide consistent terminology for specifying, measuring and evaluating system and software product quality. They also provide a set of quality characteristics against which stated quality requirements can be compared for completeness. NOTE : Although the scope of the product quality model is intended to be software and computer systems, many of the characteristics are also relevant to wider systems and services. ISO/IEC 25012 contains a model for data quality that is complementary to this model. The scope of the models excludes purely functional properties (see C.6), but it does include functional suitability (see 4.2.1). The scope of application of the quality models includes supporting specification and evaluation of software and software-intensive computer systems from different perspectives by those associated with their acquisition, requirements, development, use, evaluation, support, maintenance, quality assurance and control, and audit. The models can, for example, be used by developers, acquirers, quality assurance and control staff and independent evaluators, particularly those responsible for specifying and evaluating software product quality. Activities during product development that can benefit from the use of the quality models include: identifying software and system requirements validating the comprehensiveness of a requirements definition identifying software and system design objectives identifying software and system testing objectives identifying quality control criteria as part of quality assurance identifying acceptance criteria for a software product and/or software-intensive computer system establishing measures of quality characteristics in support of these activities

Standards Relationship
ISO/IEC 25010:2011 Identical

ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
ISO/IEC 2382-1:1993 Information technology Vocabulary Part 1: Fundamental terms
ISO/IEC TR 25021:2007 Software engineering Software product Quality Requirements and Evaluation (SQuaRE) Quality measure elements
ISO/IEC 15504-5:2012 Information technology Process assessment Part 5: An exemplar software life cycle process assessment model
ISO/IEC 15026:1998 Information technology System and software integrity levels
ISO 9241-110:2006 Ergonomics of human-system interaction Part 110: Dialogue principles
ISO/IEC 25020:2007 Software engineering Software product Quality Requirements and Evaluation (SQuaRE) Measurement reference model and guide
IEEE 610.12-1990 IEEE Standard Glossary of Software Engineering Terminology
ISO/IEC 15504-3:2004 Information technology Process assessment Part 3: Guidance on performing an assessment
ISO/IEC 15504-4:2004 Information technology Process assessment Part 4: Guidance on use for process improvement and process capability determination
ISO/IEC 9126-1:2001 Software engineering Product quality Part 1: Quality model
ISO/IEC TR 9126-4:2004 Software engineering Product quality Part 4: Quality in use metrics
ISO/IEC 25040:2011 Systems and software engineering Systems and software Quality Requirements and Evaluation (SQuaRE) Evaluation process
ISO/IEC 25000:2014 Systems and software engineering Systems and software Quality Requirements and Evaluation (SQuaRE) Guide to SQuaRE
ISO/IEC/IEEE 24765:2017 Systems and software engineering — Vocabulary
ISO/IEC 2382-20:1990 Information technology Vocabulary Part 20: System development
ISO/IEC 14598-6:2001 Software engineering Product evaluation Part 6: Documentation of evaluation modules
ISO/IEC 14598-4:1999 Software engineering Product evaluation Part 4: Process for acquirers
ISO/IEC 14598-2:2000 Software engineering Product evaluation Part 2: Planning and management
ISO/IEC 25012:2008 Software engineering — Software product Quality Requirements and Evaluation (SQuaRE) — Data quality model
ISO 9241-14:1997 Ergonomic requirements for office work with visual display terminals (VDTs) — Part 14: Menu dialogues
ISO/IEC 15504-2:2003 Information technology Process assessment Part 2: Performing an assessment
ISO 7498-2:1989 Information processing systems Open Systems Interconnection Basic Reference Model Part 2: Security Architecture
ISO/IEC 15288:2008 Systems and software engineering System life cycle processes
ISO/IEC 12207:2008 Systems and software engineering Software life cycle processes
ISO/IEC TR 9126-3:2003 Software engineering Product quality Part 3: Internal metrics
ISO 9001:2015 Quality management systems — Requirements
ISO/IEC 14598-3:2000 Software engineering Product evaluation Part 3: Process for developers
ISO/IEC TR 9126-2:2003 Software engineering Product quality Part 2: External metrics
ISO/IEC 2382-14:1997 Information technology Vocabulary Part 14: Reliability, maintainability and availability
ISO/IEC 15504-1:2004 Information technology Process assessment Part 1: Concepts and vocabulary
ISO/IEC 13335-1:2004 Information technology Security techniques Management of information and communications technology security Part 1: Concepts and models for information and communications technology security management
ISO/IEC 25030:2007 Software engineering Software product Quality Requirements and Evaluation (SQuaRE) Quality requirements
ISO/IEC 14598-5:1998 Information technology Software product evaluation Part 5: Process for evaluators
ISO 13407:1999 Human-centred design processes for interactive systems

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