CAN/CSA-ISO/IEC 33063:16

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Overview of the process assessment model
5 Process dimension and process performance indicators
  (level 1)
6 Process capability indicators (level 1 to 5)
Annex A (informative) - Conformity of the process
        assessment model
Annex B (informative) - Assessment guidelines
Annex C (informative) - Work product characteristics
Annex D (informative) - Additional processes
Annex E (informative) - Management support processes
Bibliography

Specifies a process assessment model that meets the requirements of ISO/IEC 33004 and that supports the performance of an assessment of process capability using the process measurement framework defined in ISO/IEC 33020.

Preface Standards development within the Information Technology sector is harmonized with international standards development. Through the CSA Technical Committee on Information Technology (TCIT), Canadians serve as the SCC Mirror Committee (SMC) on ISO/IEC Joint Technical Committee 1 on Information Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO member body for Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of the International Telecommunication Union (ITU), Canada participates in the International Telegraph and Telephone Consultative Committee (ITU-T). For brevity, this Standard will be referred to as "CAN/CSA-ISO/IEC 33063" throughout. At the time of publication, ISO/IEC 33063:2015 is available from ISO and IEC in English only. CSA Group will publish the French version when it becomes available from ISO and IEC. Scope This International Standard defines a process assessment model that meets the requirements of ISO/IEC 33004 and that supports the performance of an assessment of process capability using the process measurement framework defined in ISO/IEC 33020. The process assessment model provides indicators for guidance on the interpretation of the process purposes and outcomes as defined in ISO/IEC/IEEE 29119-2 and the process attributes as defined in ISO/IEC 33020, and provides guidance, by example, on the definition, selection, and use of assessment indicators. A process assessment model comprises a set of indicators of process performance and process capability. The indicators are used as a basis for collecting the objective evidence that enables an assessor to assign ratings, following the requirements of ISO/IEC 33002. The set of indicators included in this International Standard is not intended to be an all-inclusive set nor is it intended to be applicable in its entirety. Subsets that are appropriate to the context and scope of the assessment should be selected. The process assessment model in this International Standard is directed at assessment sponsors and competent assessors who wish to select a model and associated documented process method for assessment (for either capability determination or process improvement). Any process assessment model for software testing meeting the requirements defined in ISO/IEC 33004 concerning models for process assessment may be used for assessment. Different models and methods might be needed to address differing business and testing needs. This assessment model is provided as an exemplar of a model meeting all the requirements expressed in ISO/IEC 33004.