ECMA/TR 80 : 1ED 2000

1 Scope
2 References
3 Introduction
4 Map of services and events
  4.1 Capability Exchange Services
  4.2 System Status Registration Services
  4.3 System Status Services
  4.4 Monitoring Services
  4.5 Snapshot Services
  4.6 Call Control Services
  4.7 Call Control Events
  4.8 Call Associated Feature Services
  4.9 Call Associated Feature Events
  4.10 Media Attachment Services
  4.11 Media Attachment Events
  4.12 Route Registration Services
  4.13 Routing Services
  4.14 Physical Device Feature Services
  4.15 Physical Device Feature Events
  4.16 Logical Device Features Services
  4.17 Logical Device Feature Events
  4.18 Device Maintenance Events
  4.19 I/O Registration Services
  4.20 I/O Services
  4.21 Data Collection Services
  4.22 Voice Unit Services
  4.23 Voice Unit Events
  4.24 Call Detail Record (CDR) Services
  4.25 Vendor Specific Registration Services
  4.26 Vendor Specific Services
  4.27 Vendor Specific Events
5 Summary of significant areas of change
  5.1 Call and Connection State Modelling
  5.2 Additional/Enhanced Features
       5.2.1 Correlator Data
       5.2.2 User Data
       5.2.3 Dynamic Feature Availability
  5.3 Additional Conformance Criteria
  5.4 Generic Service Requirements, etc.
  5.5 ACD and ACD Agent Modelling
  5.6 Call Detail Recording Services
  5.7 Capability Exchange Services
  5.8 Data Collection Services
  5.9 Registration of Services
  5.10 Device Elements
       5.10.1 Logical Device Feature Services
       5.10.2 Physical Device Feature services
  5.11 Media Stream Access
  5.12 Vendor Specific Extensions
  5.13 Device Addressing
  5.14 Call Linkage Feature
6 Items of special note
  6.1 Services
  6.2 Appearances
  6.3 Initialisation Sequence for Association Establishment
  6.4 Domain Information
  6.5 Security Information
  6.6 Parameters
  6.7 Protocol Impacts

Defines the transition to CSTA Phase III for those already familiar with Phases I and II. It extends the previous Phase II in major theme directions as well as numerous details; Additional events and services for call and device control; Organisation of services and events to reflect a grouping based on function (call control, device control, etc); New categories of services and events; Enhancement to existing services and events; Use of a consistent template for services and events that includes initial/final Connection State, connection state transitions, event monitoring sequences, etc.