• EN 62740:2015

    Current The latest, up-to-date edition.

    Root cause analysis (RCA)

    Available format(s): 

    Language(s): 

    Published date:  03-04-2015

    Publisher:  European Committee for Standards - Electrical

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    Table of Contents - (Show below) - (Hide below)

    FOREWORD
    INTRODUCTION
    1 Scope
    2 Normative references
    4 RCA - Overview
    5 The RCA process
    6 Selection of techniques for analysing causes
    Annex A (informative) - Summary and criteria
            of commonly used RCA techniques
    Annex B (informative) - RCA models
    Annex C (informative) - Detailed description of
            RCA techniques
    Annex D (informative) - Useful tools to assist root
            cause analysis (RCA)
    Annex E (informative) - Analysis of human performance
    Bibliography
    Annex ZA (normative) - Normative references
             to international publications with their
             corresponding European publications

    Abstract - (Show below) - (Hide below)

    IEC 62740:2015 describes the basic principles of root cause analysis (RCA) and specifies the steps that a process for RCA should include. This standard identifies a number of attributes for RCA techniques which assist with the selection of an appropriate technique. It describes each RCA technique and its relative strengths and weaknesses. RCA is used to analyse the root causes of focus events with both positive and negative outcomes, but it is most commonly used for the analysis of failures and incidents. Causes for such events can be varied in nature, including design processes and techniques, organizational characteristics, human aspects and external events. RCA can be used for investigating the causes of non-conformances in quality (and other) management systems as well as for failure analysis, for example in maintenance or equipment testing. RCA is used to analyse focus events that have occurred, therefore this standard only covers a posteriori analyses. It is recognized that some of the RCA techniques with adaptation can be used proactively in the design and development of items and for causal analysis during risk assessment; however, this standard focuses on the analysis of events which have occurred. The intent of this standard is to describe a process for performing RCA and to explain the techniques for identifying root causes. These techniques are not designed to assign responsibility or liability, which is outside the scope of this standard.Keywords: root cause analysis (RCA), RCA techniques

    General Product Information - (Show below) - (Hide below)

    Committee CLC/SR 56
    Document Type Standard
    Publisher European Committee for Standards - Electrical
    Status Current

    Standards Referencing This Book - (Show below) - (Hide below)

    IEC 61025:2006 Fault tree analysis (FTA)
    IEC 61649:2008 Weibull analysis
    ISO 31000:2009 Risk management Principles and guidelines
    IEC 61163-1:2006 Reliability stress screening - Part 1: Repairable assemblies manufactured in lots
    IEC 60300-1:2014 Dependability management - Part 1: Guidance for management and application
    IEC 62508:2010 Guidance on human aspects of dependability
    ISO Guide 73:2009 Risk management — Vocabulary
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