ETR 096 : 20001
Current
The latest, up-to-date edition.
HUMAN FACTORS (HF) - PHONE BASED INTERFACES (PBI) - HUMAN FACTORS GUIDELINES FOR THE DESIGN OF MINIMUM PHONE BASED USER INTERFACE TO COMPUTER SERVICES
Hardcopy , PDF
English
Important note : Users cannot be edited or removed once added to your Multi user PDF.
Foreword
1 Scope
2 References
3 Definitions and abbreviations
3.1 Definitions
3.2 Abbreviations
4 Principles
5 Human factors guidelines
5.1 User context
5.2 System context
Annex A (informative): Screen Based Interface versus Phone
Based Interface
A.1 Some aspects provided from comparison with Screen
Based Interfaces
Annex B (informative): Sound quality
B.1 Sound quality
B.2 Audio coding choice
B.3 Message concatenation
B.4 Speaker choice
B.5 Style
B.6 Text to speech
B.7 Music
History
Guidelines for the design of phone based interfaces to interact with computers, including audiotext, voice mail using DTMF input.
| Committee |
HF 1
|
| DocumentType |
Standard
|
| Pages |
21
|
| PublisherName |
European Telecommunications Standards Institute
|
| Status |
Current
|
| I.S. ETR 131:1994 | TERMINAL EQUIPMENT (TE); AN INVESTIGATION INTO THE NEED FOR STANDARDIZATION IN THE AREA OF STORED VOICE SERVICES |
| ES 202 076 : 2.1.1 | HUMAN FACTORS (HF); USER INTERFACES; GENERIC SPOKEN COMMAND VOCABULARY FOR ICT DEVICES AND SERVICES |
| ETR 131 : 20001 | TERMINAL EQUIPMENT (TE); AN INVESTIGATION INTO THE NEED FOR STANDARDIZATION IN THE AREA OF STORED VOICE SERVICES |
| ETR 297 : 20001 | HUMAN FACTORS (HF) |
| ETR 329 : 20001 | HUMAN FACTORS (HF) - GUIDELINES FOR PROCEDURES AND ANNOUNCEMENTS IN STORED VOICE SERVICES (SVS) |
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