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  • ES 202 076 : 2.1.1

    Current The latest, up-to-date edition.

    HUMAN FACTORS (HF); USER INTERFACES; GENERIC SPOKEN COMMAND VOCABULARY FOR ICT DEVICES AND SERVICES

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date: 

    Publisher:  European Telecommunications Standards Institute

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    Table of Contents - (Show below) - (Hide below)

    Intellectual Property Rights
    Foreword
    Introduction
    1 Scope
    2 References
      2.1 Normative references
      2.2 Informative references
    3 Definitions and abbreviations
      3.1 Definitions
      3.2 Abbreviations
    4 User requirements
    5 Method
      5.1 General
      5.2 Elicitation of command candidates
      5.3 Validation of command candidates
      5.4 Phonetic discriminability
      5.5 Final command definition
    6 List of commands
      6.1 Principles of use
      6.2 Basic commands
      6.3 Digits
      6.4 Communication commands
      6.5 Commands for the control of and navigation in media
      6.6 Commands for device and service settings
    Annex A (informative): Methodology for defining command
            vocabularies
          A.1 Elicitation: the spontaneous generation of potential
              command words
          A.2 Validation
          A.3 Phonetic discriminability
          A.4 Final command definition
    Annex B (informative): Bibliography
    History

    Abstract - (Show below) - (Hide below)

    Defines a minimum set of spoken commands required to control the generic and common functions of ICT devices and services that use speaker-independent speech recognition.

    General Product Information - (Show below) - (Hide below)

    Committee HF
    Document Type Standard
    Publisher European Telecommunications Standards Institute
    Status Current

    Standards Referenced By This Book - (Show below) - (Hide below)

    TR 102 762 : 1.1.1 HUMAN FACTORS (HF); INTELLIGENT TRANSPORT SYSTEMS (ITS); ICT IN CARS
    I.S. EN ISO 9241-154:2013 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013)
    TR 103 180 : 1.2.1 ACCESS AND TERMINALS (AT); STUDY ON EMERGENCY COMMUNICATIONS; ASPECTS RELATED TO FIXED LINE TERMINALS
    EG 202 417 : 1.1.2 HUMAN FACTORS (HF); USER EDUCATION GUIDELINES FOR MOBILE TERMINALS AND SERVICES
    UNI EN ISO 9241-154 : 2013 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS
    TR 102 415 : 1.1.1 HUMAN FACTORS (HF); TELECARE SERVICES; ISSUES AND RECOMMENDATIONS FOR USER ASPECTS
    I.S. CWA 50487:2006 SMARTHOUSE CODE OF PRACTICE
    TR 102 520 : 1.1.2 HUMAN FACTORS (HF); ACCESS SYMBOLS FOR USE WITH VIDEO CONTENT AND ICT DEVICES; DEVELOPMENT AND EVALUATION
    EG 202 421 : 1.1.1 HUMAN FACTORS (HF); MULTICULTURAL AND LANGUAGE ASPECTS OF MULTIMEDIA COMMUNICATIONS
    EG 202 132 : 1.1.1 HUMAN FACTORS (HF); USER INTERFACES; GUIDELINES FOR GENERIC USER INTERFACE ELEMENTS FOR MOBILE TERMINALS AND SERVICES
    EG 202 848 : 1.1.1 HUMAN FACTORS; INCLUSIVE ESERVICES FOR ALL: OPTIMIZING THE ACCESSIBILITY AND THE USE OF UPCOMING USER-INTERACTION TECHNOLOGIES
    14/30303991 DC : 0 BS ISO/IEC 30122-1 - INFORMATION TECHNOLOGY - USER INTERFACES - VOICE COMMANDS - PART 1: FRAMEWORK AND GENERAL GUIDANCE
    ISO/IEC 30122-1:2016 Information technology User interfaces Voice commands Part 1: Framework and general guidance
    TR 102 612 : 1.1.1 HUMAN FACTORS (HF); EUROPEAN ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF PRODUCTS AND SERVICES IN THE ICT DOMAIN (EUROPEAN COMMISSION MANDATE M 376, PHASE 1)
    CAN/CSA-ISO/IEC 30122-1:18 Information technology — User interfaces — Voice commands — Part 1: Framework and general guidance (Adopted ISO/IEC 30122-1:2016, first edition, 2016-08-01)
    BS EN ISO 9241-154:2013 Ergonomics of human-system interaction Interactive voice response (IVR) applications
    BS ISO/IEC 30122-1:2016 Information technology. User interfaces. Voice commands Framework and general guidance
    ES 202 432 : 1.1.1 HUMAN FACTORS (HF); ACCESS SYMBOLS FOR USE WITH VIDEO CONTENT AND ICT DEVICES
    TR 102 972 : 1.1.1 HUMAN FACTORS (HF); USER INTERFACES; GENERIC USER INTERFACE ELEMENTS FOR 3G/UMTS MOBILE DEVICES, SERVICES AND APPLICATIONS
    TR 102 410 : 1.1.1 EMERGENCY COMMUNICATIONS (EMTEL); BASIS OF REQUIREMENTS FOR COMMUNICATIONS BETWEEN INDIVIDUALS AND BETWEEN INDIVIDUALS AND AUTHORITIES WHILST EMERGENCIES ARE IN PROGRESS
    TR 102 548 : 1.1.1 HUMAN FACTORS (HF); USER EXPERIENCE; 3G AND MOBILE BROADBAND INTEROPERABILITY PLUGTEST: APPROACH, SCENARIOS AND TEST SPECIFICATION; OUTCOMES, CONCLUSIONS AND RECOMMENDATIONS
    DIN EN ISO 9241-154:2013-05 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013)
    ISO 9241-154:2013 Ergonomics of human-system interaction Part 154: Interactive voice response (IVR) applications
    EN ISO 9241-154:2013 Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications (ISO 9241-154:2013)
    14/30263749 DC : DRAFT FEB 2014 BS ISO/IEC 30122-1 - INFORMATION TECHNOLOGY - USER INTERFACES - VOICE COMMANDS - PART 1: FRAMEWORK AND GENERAL GUIDANCE
    EG 202 487 : 1.1.2 HUMAN FACTORS (HF); USER EXPERIENCE GUIDELINES; TELECARE SERVICES (EHEALTH)
    EG 202 416 : 1.1.2 HUMAN FACTORS (HF); USER INTERFACES; SETUP PROCEDURE DESIGN GUIDELINES FOR MOBILE TERMINALS AND SERVICES

    Standards Referencing This Book - (Show below) - (Hide below)

    ETR 095 : 20001 HUMAN FACTORS (HF) - GUIDE FOR USABILITY EVALUATIONS OF TELECOMMUNICATIONS SYSTEMS AND SERVICES
    ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
    EG 201 013 : 1.1.1 HUMAN FACTORS (HF); DEFINITIONS, ABBREVIATIONS AND SYMBOLS
    SR 001 996 : 6.1.1 HUMAN FACTORS (HF); AN ANNOTATED BIBLIOGRAPHY OF DOCUMENTS DEALING WITH HUMAN FACTORS AND DISABILITY
    ETS 300 788 : 20001 DIGITAL ENHANCED CORDLESS TELECOMMUNICATIONS (DECT); GLOBAL SYSTEM FOR MOBILE COMMUNICATIONS (GSM); INTEGRATED SERVICES DIGITAL NETWORK (ISDN); DECT ACCESS TO GSM VIA ISDN; FUNCTIONAL CAPABILITIES AND INFORMATION FLOWS
    EG 202 048 : 1.1.1 HUMAN FACTORS (HF); GUIDELINES ON THE MULTIMODALITY OF ICONS, SYMBOLS AND PICTOGRAMS
    ETR 170 : 20001 HUMAN FACTORS (HF); GENERIC USER CONTROL PROCEDURES FOR TELECOMMUNICATION TERMINALS AND SERVICES
    ETS 300 738 : 20001 HUMAN FACTORS (HF); MINIMUM MAN-MACHINE INTERFACE (MMI) TO PUBLIC NETWORK BASED SUPPLEMENTARY SERVICES
    TR 102 068 : 1.1.3 HUMAN FACTORS (HF); REQUIREMENTS FOR ASSISTIVE TECHNOLOGY DEVICES IN ICT
    ETR 116 : 20001 HUMAN FACTORS GUIDELINES FOR ISDN TERMINAL EQUIPMENT DESIGN
    ETR 096 : 20001 HUMAN FACTORS (HF) - PHONE BASED INTERFACES (PBI) - HUMAN FACTORS GUIDELINES FOR THE DESIGN OF MINIMUM PHONE BASED USER INTERFACE TO COMPUTER SERVICES
    ETR 329 : 20001 HUMAN FACTORS (HF) - GUIDELINES FOR PROCEDURES AND ANNOUNCEMENTS IN STORED VOICE SERVICES (SVS)
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