ETR 166 : 20001
Current
The latest, up-to-date edition.
HUMAN FACTORS (HF); EVALUATION OF TELEPHONES FOR PEOPLE WITH SPECIAL NEEDS; AN EVALUATION METHOD
Hardcopy , PDF
English
Important note : Users cannot be edited or removed once added to your Multi user PDF.
Foreword
Introduction
1 Scope
2 References
3 Description of the method
3.1 The usability components/facilities
3.2 Facilities
3.3 Groups of disabled users
3.4 The subjective assessments
3.5 The objective measurements
3.6 Analysis of the results
4 Using the method
Annex A: Usability components/facilities to be assessed
A.1 Description of each usability component/facility
A.2 Usability components/facilities
Annex B: Questionnaires for users
Annex C: Checklists for groups of disabled people
C.1 Visually impaired people
C.2 Blind people
C.3 People with reduced movement capability and reduced
muscular strength
C.4 People with uncoordinated movements
C.5 People who are hard of hearing
C.6 People with learning difficulties
C.7 People with low voice output
Annex D: Presentation of the evaluation results
D.1 An example of a description of the results of the
evaluation
D.2 Final survey sheet
History
Specifies a method for evaluating the usability of conventional telephones for connection to the Public Switched Telephone Network (PSTN) for groups of people with various disabilities.
| Committee |
HF 2
|
| DocumentType |
Standard
|
| Pages |
46
|
| PublisherName |
European Telecommunications Standards Institute
|
| Status |
Current
|
| PD 7010:1997 | Essential requirements for a handset telephony facility provided by terminal equipment intended for direct connection to an analogue interface of the public switched telephone network |
| ETR 345 : 20001 | HUMAN FACTORS (HF) - CHARACTERISTICS OF TELEPHONE KEYPADS AND KEYBOARDS - REQUIREMENTS OF ELDERLY AND DISABLED PEOPLE |
| ES 202 130 : 2.1.2 | HUMAN FACTORS (HF); USER INTERFACES; CHARACTER REPERTOIRES, ORDERINGS AND ASSIGNMENTS TO THE 12-KEY TELEPHONE KEYPAD |
| EG 201 103 : 1.1.1 | HUMAN FACTORS (HF); HUMAN FACTORS ISSUES IN MULTIMEDIA INFORMATION RETRIEVAL SERVICES (MIRS) |
| EG 202 191 : 1.1.1 | HUMAN FACTORS (HF); MULTIMODAL INTERACTION, COMMUNICATION AND NAVIGATION GUIDELINES |
| ETR 329 : 20001 | HUMAN FACTORS (HF) - GUIDELINES FOR PROCEDURES AND ANNOUNCEMENTS IN STORED VOICE SERVICES (SVS) |
| ETR 095 : 20001 | HUMAN FACTORS (HF) - GUIDE FOR USABILITY EVALUATIONS OF TELECOMMUNICATIONS SYSTEMS AND SERVICES |
| ETS 300 381 : 20001 | TELEPHONY FOR HEARING IMPAIRED PEOPLE - IMPAIRED COUPLING OF TELEPHONE EARPHONES TO HEARING AIDS |
| IEC 60318:1970 | An IEC artificial ear, of the wide band type, for the calibration of earphones used in audiometry |
| ETR 051 : 20001 | HUMAN FACTORS (HF) - USABILITY CHECKLIST FOR TELEPHONES BASIC REQUIREMENTS |
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