Foreword
Introduction
1 Scope
2 Terms and definitions
3 Scope of Facility Management
Annex A (informative) Facility Management model
A.1 General
A.2 Organisation
A.3 Demand and supply
A.4 Levels of interaction (strategic, tactical,
operational)
A.5 Conclusion
Annex B (informative) Scope of Facility Management
B.1 General
B.2 Space & Infrastructure
B.3 People & Organisation