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I.S. EN 15221-3:2011

Current

Current

The latest, up-to-date edition.

FACILITY MANAGEMENT - PART 3: GUIDANCE ON QUALITY IN FACILITY MANAGEMENT

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

01-01-2011

For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.

Only cited Standards give presumption of conformance to New Approach Directives/Regulations.


Dates of withdrawal of national standards are available from NSAI.

€64.00
Excluding VAT

Foreword
Common Introduction for the European Standards
 EN 15221-3, EN 15221-4, EN 15221-5 and EN 15221-6
0 Introduction to Guidance on quality in Facility Management
1 Scope
2 Normative references
3 Terms, definitions and abbreviations
4 Basics of quality management
5 Process of quality management
Annex A (informative) - GAP-Model
Annex B (informative) - Additional information and
        recommendation for measurement metrics
Bibliography

Specifies a guideline how to measure, achieve and improve quality in FM. Also gives complementary guidelines to EN ISO 9000, EN ISO 9001 and EN 15221-2 within the framework of EN 15221-1.

DocumentType
Standard
Pages
47
PublisherName
National Standards Authority of Ireland
Status
Current

Standards Relationship
EN 15221-3:2011 Identical

EN 15221-4:2011 Facility Management - Part 4: Taxonomy, Classification and Structures in Facility Management
EN 15221-5:2011 Facility Management - Part 5: Guidance on Facility Management processes
EN ISO 9001:2015 Quality management systems - Requirements (ISO 9001:2015)
ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
EN 15221-1:2006 Facility Management - Part 1: Terms and definitions
ISO 9001:2015 Quality management systems — Requirements
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
EN 15643-2:2011 Sustainability of construction works - Assessment of buildings - Part 2: Framework for the assessment of environmental performance
EN 15221-2:2006 Facility Management - Part 2: Guidance on how to prepare Facility Management agreements
EN ISO 9000:2015 Quality management systems - Fundamentals and vocabulary (ISO 9000:2015)

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