IEC 60300-3-16:2008
Current
The latest, up-to-date edition.
Dependability management - Part 3-16: Application guide - Guidelines for specification of maintenance support services
Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users
English - French, Spanish, Castilian
08-10-2008
FOREWORD
INTRODUCTION
1 Scope
2 Normative references
3 Terms, definitions and acronyms
3.1 Terms and definitions
3.2 Acronyms
4 Specification of maintenance support services
4.1 Purpose of using maintenance support services
4.2 Types of maintenance support services
4.3 Basic maintenance support agreements
4.3.1 Maintenance labour
4.3.2 Spare parts
4.3.3 Training
4.3.4 Repairs and overhauls
4.3.5 Refurbishment and modifications
4.4 Limited service agreements
4.5 Long term service agreements
4.5.1 Purpose
4.5.2 Scope of a LTSA
4.5.3 Performance guarantees
4.6 Life cycle aspects
4.6.1 Design and development phase
4.6.2 Operation and maintenance phase
4.6.3 Obsolescence
5 Preparation of service agreements
5.1 Management responsibility
5.2 Process for selecting a service provider
5.3 Purpose of a maintenance support service agreement
5.4 Preparation of a maintenance agreement
5.5 Agreement structure and elements
6 Management of maintenance agreements
6.1 General
6.2 Communication
6.3 Monitoring of agreement
Annex A (informative) Check-list for agreement structure
and elements
Bibliography
IEC 60300-3-16:2008 describes a framework for the specification of services related to the maintenance support of products, systems and equipment that are carried out during the operation and maintenance phase. The purpose of this standard is to outline, in a generic manner, the development of agreements for maintenance support services as well as guidelines for the management and monitoring of these agreements by both the company and the service provider.
DevelopmentNote |
Stability Date: 2018. (10/2012)
|
DocumentType |
Standard
|
Pages |
47
|
PublisherName |
International Electrotechnical Committee
|
Status |
Current
|
Standards | Relationship |
NBN EN 60300-3-16 : 2010 | Identical |
NEN EN IEC 60300-3-16 : 2008 | Identical |
I.S. EN 60300-3-16:2008 | Identical |
PN EN 60300-3-16 : 2009 | Identical |
UNE-EN 60300-3-16:2012 | Identical |
BS EN 60300-3-16:2008 | Identical |
CEI EN 60300-3-16 : 2010 | Identical |
EN 60300-3-16:2008 | Identical |
DIN EN 60300-3-16:2009-04 | Identical |
NF EN 60300-3-16 : 2008 | Identical |
UNE-EN 60300-3-16:2008 | Identical |
CEI EN 60300-3-12 : 2012 | DEPENDABILITY MANAGEMENT - PART 3-12: APPLICATION GUIDE - INTEGRATED LOGISTIC SUPPORT |
EN 60300-3-12:2011 | Dependability management - Part 3-12: Application guide - Integrated logistic support |
BS EN 16646:2014 | Maintenance. Maintenance within physical asset management |
BS EN 60300-3-12:2011 | Dependability management Application guide. Integrated logistic support |
I.S. EN 16646:2014 | MAINTENANCE - MAINTENANCE WITHIN PHYSICAL ASSET MANAGEMENT |
I.S. EN 60300-3-12:2011 | DEPENDABILITY MANAGEMENT - PART 3-12: APPLICATION GUIDE - INTEGRATED LOGISTIC SUPPORT |
UNE-EN 60300-3-12:2014 | Dependability management - Part 3-12: Application guide - Integrated logistic support |
EN 16646:2014 | Maintenance - Maintenance within physical asset management |
DIN EN 16646:2015-03 | MAINTENANCE - MAINTENANCE WITHIN PHYSICAL ASSET MANAGEMENT |
UNE-EN 16646:2015 | Maintenance - Maintenance within physical asset management |
IEC 60300-3-12:2011 | Dependability management - Part 3-12: Application guide - Integrated logistic support |
IEC 60300-3-3:2017 | Dependability management - Part 3-3: Application guide - Life cycle costing |
IEC 60300-3-12:2011 | Dependability management - Part 3-12: Application guide - Integrated logistic support |
IEC 60300-3-14:2004 | Dependability management - Part 3-14: Application guide - Maintenance and maintenance support |
IEC 60300-3-2:2004 | Dependability management - Part 3-2: Application guide - Collection of dependability data from the field |
IEC 62402:2007 | Obsolescence management - Application guide |
IEC 60300-3-11:2009 | Dependability management - Part 3-11: Application guide - Reliability centred maintenance |
IEC 60706-2:2006 | Maintainability of equipment - Part 2: Maintainability requirements and studies during the design and development phase |
IEC 60300-3-10:2001 | Dependability management - Part 3-10: Application guide - Maintainability |
ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
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