INCITS/ISO/IEC 20000-2:2019(2023)
Current
Current
The latest, up-to-date edition.
Information technology - Service management - Part 2: Guidance on the application of service management systems
Available format(s)
Hardcopy , PDF
Language(s)
English
Published date
30-11-2023
Publisher
€180.93
Excluding VAT
This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1.
| Committee |
ISO/IEC JTC 1
|
| DocumentType |
Standard
|
| Pages |
74
|
| PublisherName |
Information Technology Industry Council
|
| Status |
Current
|
| Standards | Relationship |
| ISO/IEC 20000-2:2019 | Identical |
| ISO/IEC 20000-10:2018 | Information technology — Service management — Part 10: Concepts and vocabulary |
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