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INCITS/ISO/IEC 20000-2:2019(2023)

Current

Current

The latest, up-to-date edition.

Information technology - Service management - Part 2: Guidance on the application of service management systems

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

30-11-2023

€194.83
Excluding VAT

This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1.

Committee
ISO/IEC JTC 1
DocumentType
Standard
Pages
74
PublisherName
Information Technology Industry Council
Status
Current

Standards Relationship
ISO/IEC 20000-2:2019 Identical

ISO/IEC 20000-10:2018 Information technology — Service management — Part 10: Concepts and vocabulary

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