ISO 14785:2014
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
Tourist information offices — Tourist information and reception services — Requirements
Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users
13-11-2024
English, French
31-03-2014
Important note : Users cannot be edited or removed once added to your Multi user PDF.
ISO 14785:2014 establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors' expectations.
| Committee |
ISO/TC 228
|
| DevelopmentNote |
Supersedes ISO/DIS 14785. Also available as colour PDF & epub format. (04/2014)
|
| DocumentType |
Standard
|
| Pages |
11
|
| PublisherName |
International Organization for Standardization
|
| Status |
Superseded
|
| SupersededBy | |
| UnderRevision |
| Standards | Relationship |
| BS ISO 14785:2014 | Identical |
| UNE-ISO 14785:2015 | Identical |
| ISO 10002:2014 | Quality management Customer satisfaction Guidelines for complaints handling in organizations |
| ISO 7001:2007 | Graphical symbols — Public information symbols |
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.