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ISO 14785:2014

Withdrawn

Withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

View Superseded by

Tourist information offices — Tourist information and reception services — Requirements

Available format(s)

Hardcopy , PDF

Language(s)

English, French

Published date

31-03-2014

Withdrawn date

09-04-2025

Superseded by

ISO 14785:2024

€63.00
Excluding VAT

ISO 14785:2014 establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors' expectations.

Committee
ISO/TC 228
DevelopmentNote
Supersedes ISO/DIS 14785. Also available as colour PDF & epub format. (04/2014)
DocumentType
Standard
Pages
11
PublisherName
International Organization for Standardization
Status
Withdrawn
SupersededBy
UnderRevision

Standards Relationship
BS ISO 14785:2014 Identical
UNE-ISO 14785:2015 Identical

ISO 10002:2014 Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
ISO 7001:2007 Graphical symbols — Public information symbols

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€63.00
Excluding VAT