ISO 14785:2014
Withdrawn
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
View Superseded by
Tourist information offices — Tourist information and reception services — Requirements
Available format(s)
Hardcopy , PDF
Language(s)
English, French
Published date
31-03-2014
Withdrawn date
09-04-2025
Superseded by
€65.00
Excluding VAT
ISO 14785:2014 establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors' expectations.
| Committee |
ISO/TC 228
|
| DevelopmentNote |
Supersedes ISO/DIS 14785. Also available as colour PDF & epub format. (04/2014)
|
| DocumentType |
Standard
|
| Pages |
11
|
| PublisherName |
International Organization for Standardization
|
| Status |
Withdrawn
|
| SupersededBy | |
| UnderRevision |
| Standards | Relationship |
| BS ISO 14785:2014 | Identical |
| UNE-ISO 14785:2015 | Identical |
| ISO 10002:2014 | Quality management — Customer satisfaction — Guidelines for complaints handling in organizations |
| ISO 7001:2007 | Graphical symbols — Public information symbols |
Summarise
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