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Tourist information offices Tourist information and reception services Requirements
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Available format(s): Hardcopy, PDF, PDF 3 Users, PDF 5 Users, PDF 9 Users
Language(s): English, French
Published date: 31-03-2014
Publisher: International Organization for Standardization
ISO 14785:2014 establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors' expectations.
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