• ISO 24512:2007

    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

    Activities relating to drinking water and wastewater services — Guidelines for the management of drinking water utilities and for the assessment of drinking water services

    Available format(s):  Hardcopy, PDF, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Superseded date:  23-02-2024

    Language(s):  English, French, Spanish, Castilian

    Published date:  29-11-2007

    Publisher:  International Organization for Standardization

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    Abstract - (Show below) - (Hide below)

    ISO 24512:2007 provides guidelines for the management of drinking water utilities and for the assessment of drinking water services.

    ISO 24512:2007 is applicable to publicly and privately owned and operated water utilities. It does not favour any particular ownership or operating model.

    ISO 24512:2007 addresses drinking water systems in their entirety and is applicable to systems at any level of development (e.g. on-site systems, distribution networks, treatment facilities).

    The following are within the scope of ISO 24512:2007:

    • the definition of a language common to different stakeholders;
    • the definition of the components of drinking water supply systems;
    • guidelines for the management of drinking water utilities;
    • guidelines for objectives, service assessment criteria and related performance indicators, appropriate for the assessment of drinking water services.

    General Product Information - (Show below) - (Hide below)

    Committee ISO/TC 224
    Development Note Supersedes ISO/DIS 24512. (12/2007)
    Document Type Standard
    Publisher International Organization for Standardization
    Status Superseded
    Superseded By
    Under Revision

    Standards Referenced By This Book - (Show below) - (Hide below)

    CSA Z24510 : 2010 : R2014 ACTIVITIES RELATING TO DRINKING WATER AND WASTEWATER SERVICES - GUIDELINES FOR THE ASSESSMENT AND FOR THE IMPROVEMENT OF THE SERVICE TO USERS
    CSA Z24510 : 2010 ACTIVITIES RELATING TO DRINKING WATER AND WASTEWATER SERVICES - GUIDELINES FOR THE ASSESSMENT AND FOR THE IMPROVEMENT OF THE SERVICE TO USERS
    15/30318274 DC : 0 BS ISO 24523 - SERVICE ACTIVITIES RELATING TO DRINKING WATER SUPPLY SYSTEMS AND WASTEWATER SYSTEMS - GUIDELINES FOR BENCHMARKING OF WATER UTILITIES
    13/30287398 DC : 0 ISO/TR 37150 - SMART COMMUNITY INFRASTRUCTURES - REVIEW OF EXISTING ACTIVITIES RELEVANT TO METRICS
    BS ISO 24511:2007 Activities relating to drinking water and wastewater services. Guidelines for the management of wastewater utilities and for the assessment of wastewater services
    BS ISO 24510:2007 Activities relating to drinking water and wastewater services. Guidelines for the assessment and for the improvement of the service to users
    BS ISO 13687-1:2017 Tourism and related services. Yacht harbours Minimum requirements for basic service level harbours
    BS ISO 24516-1:2016 Guidelines for the management of assets of water supply and wastewater systems Drinking water distribution networks
    CSA Z24511 : 2010 : R2014 ACTIVITIES RELATING TO DRINKING WATER AND WASTEWATER SERVICES - GUIDELINES FOR THE MANAGEMENT OF WASTEWATER UTILITIES AND FOR THE ASSESSMENT OF WASTEWATER SERVICES
    I.S. EN ISO 11295:2017 CLASSIFICATION AND INFORMATION ON DESIGN AND APPLICATIONS OF PLASTICS PIPING SYSTEMS USED FOR RENOVATION AND REPLACEMENT (ISO 11295:2017)
    ISO 24523:2017 Service activities relating to drinking water supply systems and wastewater systems — Guidelines for benchmarking of water utilities
    BS ISO 24518:2015 Activities relating to drinking water and wastewater services. Crisis management of water utilities
    BS ISO 24523:2017 Service activities relating to drinking water supply systems and wastewater systems. Guidelines for benchmarking of water utilities
    16/30342464 DC : 0 BS ISO 13687-1 - TOURISM AND RELATED SERVICES - YACHT HARBOURS - PART 1: MINIMUM REQUIREMENTS BASIC SERVICE LEVEL HARBOURS
    15/30299934 DC : DRAFT MAY 2015 BS ISO 24516-1 - GUIDELINES FOR MANAGEMENT OF ASSETS OF WATER SUPPLY AND WASTEWATER SYSTEMS - PART 1: DRINKING WATER DISTRIBUTION NETWORKS
    CSA Z24511 : 2010 ACTIVITIES RELATING TO DRINKING WATER AND WASTEWATER SERVICES - GUIDELINES FOR THE MANAGEMENT OF WASTEWATER UTILITIES AND FOR THE ASSESSMENT OF WASTEWATER SERVICES
    ISO 13687-1:2017 Tourism and related services — Yacht harbours — Part 1: Minimum requirements for basic service level harbours
    UNE 178101-1:2015 Smart cities. Infrastructures. Public Service Networks. Part 1: Water Networks.
    ISO 24511:2007 Activities relating to drinking water and wastewater services — Guidelines for the management of wastewater utilities and for the assessment of wastewater services
    UNI EN ISO 12706 : 2010 NON-DESTRUCTIVE TESTING - PENETRANT TESTING - VOCABULARY
    ISO 24510:2007 Activities relating to drinking water and wastewater services — Guidelines for the assessment and for the improvement of the service to users
    PD ISO/TS 37151:2015 Smart community infrastructures. Principles and requirements for performance metrics
    PD ISO/TR 37150:2014 Smart community infrastructures. Review of existing activities relevant to metrics
    ISO/TS 37151:2015 Smart community infrastructures Principles and requirements for performance metrics
    IWA 6:2008 Guidelines for the management of drinking water utilities under crisis conditions
    ISO/TR 37150:2014 Smart community infrastructures Review of existing activities relevant to metrics
    13/30288039 DC : 0 BS ISO 24518 - ACTIVITIES RELATING TO DRINKING WATER AND WASTEWATER SERVICES - CRISIS MANAGEMENT OF WATER UTILITIES
    BS ISO 13687:2014 Tourism and related services. Yacht harbours. Minimum requirements
    08/30173995 DC : DRAFT JULY 2008 BS EN ISO 11295 - GUIDANCE ON THE CLASSIFICATION AND DESIGN OF PLASTICS PIPING SYSTEMS USED FOR RENOVATION
    DIN EN ISO 11295:2016-08 (Draft) CLASSIFICATION AND INFORMATION ON DESIGN OF PLASTICS PIPING SYSTEMS USED FOR RENOVATION
    EN ISO 11295:2017 Classification and information on design and applications of plastics piping systems used for renovation and replacement (ISO 11295:2017)
    ISO 24518:2015 Activities relating to drinking water and wastewater services — Crisis management of water utilities
    ISO 24516-1:2016 Guidelines for the management of assets of water supply and wastewater systems — Part 1: Drinking water distribution networks
    BS EN ISO 11295:2017 Classification and information on design and applications of plastics piping systems used for renovation and replacement
    ISO 24521:2016 Activities relating to drinking water and wastewater services — Guidelines for the management of basic on-site domestic wastewater services
    ISO 11295:2017 Classification and information on design and applications of plastics piping systems used for renovation and replacement

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 5725-1:1994 Accuracy (trueness and precision) of measurement methods and results — Part 1: General principles and definitions
    DVGW W 1000 : 2016 Requirements on the Qualification and Organisation of Drinking Water Utilities
    DIN 2000:2016-05 (Draft) CENTRAL DRINKING WATER SUPPLY - GUIDELINES REGARDING REQUIREMENTS FOR DRINKING WATER, PLANNING, CONSTRUCTION, OPERATION AND MAINTENANCE OF SUPPLY PLANTS
    EN 805:2000 Water supply - Requirements for systems and components outside buildings
    AWWA WUC SURVEY - LARGE : 0 AWWA COMPENSATION SURVEY: LARGE WATER AND WASTEWATER UTILITIES
    ISO 14031:2013 Environmental management Environmental performance evaluation Guidelines
    AS ISO 37120:2020 Sustainable cities and communities - Indicators for city services and quality of life
    ISO 24511:2007 Activities relating to drinking water and wastewater services — Guidelines for the management of wastewater utilities and for the assessment of wastewater services
    ISO 14001:2015 Environmental management systems — Requirements with guidance for use
    ISO 9001:2015 Quality management systems — Requirements
    DVGW W 1050 : 2012
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    NFP 15 900-4 : 2002 LOCAL PUBLIC SERVICES - GUIDELINES FOR SERVICE ACTIVITIES RELATING TO DRINKING WATER SUPPLY AND SEWERAGE - PART 4: MANAGEMENT OF DRINKING WATER SYSTEM
    ISO 24510:2007 Activities relating to drinking water and wastewater services — Guidelines for the assessment and for the improvement of the service to users
    NFP 15 900-1 : 2000 LOCAL PUBLIC SERVICES - GUIDELINES FOR SERVICE ACTIVITIES RELATING TO DRINKING WATER SUPPLY AND SEWERAGE - PART 1: USER SERVICES
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