Skip to content
Please enter a keyword to search

  • ISO 9004:2018

    Current The latest, up-to-date edition.

    Quality management — Quality of an organization — Guidance to achieve sustained success

    Available format(s):  Hardcopy, PDF, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Language(s):  English, French, Spanish, Castilian

    Published date:  03-04-2018

    Publisher:  International Organization for Standardization

    Add To Cart

    Abstract - (Show below) - (Hide below)

    ISO 9004:2018 gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.

    ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.

    ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.

    General Product Information - (Show below) - (Hide below)

    Committee ISO/TC 176/SC 2
    Development Note Supersedes ISO 9004-1. (11/2000) Supersedes ISO/FDIS 9004. (04/2018)
    Document Type Standard
    Publisher International Organization for Standardization
    Status Current
    View more information

    • Access your standards online with a subscription

      Features

      • Simple online access to standards, technical information and regulations
      • Critical updates of standards and customisable alerts and notifications
      • Multi - user online standards collection: secure, flexibile and cost effective