I.S. EN ISO 9004:2009
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
QUALITY MANAGEMENT - QUALITY OF AN ORGANIZATION - GUIDANCE TO ACHIEVE SUSTAINED SUCCESS (ISO 9004:2018)
Hardcopy , PDF
English
01-01-2009
06-05-2018
For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.
Only cited Standards give presumption of conformance to New Approach Directives/Regulations.
Dates of withdrawal of national standards are available from NSAI.
National Foreword
European foreword
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Quality of an organization and sustained success
5 Context of an organization
6 Identity of an organization
7 Leadership
8 Process management
9 Resource management
10 Analysis and evaluation of an organization's performance
11 Improvement, learning and innovation
Annex A (informative) - Self-assessment tool
Bibliography
Provides guidelines for enhancing an organization's ability to achieve sustained success.
| DevelopmentNote |
Supersedes I.S. EN ISO 9004-1 (11/2004)
|
| DocumentType |
Standard
|
| Pages |
60
|
| PublisherName |
National Standards Authority of Ireland
|
| Status |
Superseded
|
| SupersededBy | |
| Supersedes |
| Standards | Relationship |
| ISO 9004:2009 | Identical |
| NS EN ISO 9004 : 2009 | Identical |
| NBN EN ISO 9004 : 2009 | Identical |
| BS EN ISO 9004:2009 | Identical |
| EN ISO 9004:2009 | Equivalent |
| BS EN ISO 9004:2009 | Equivalent |
| EN ISO 9004:2018 | Identical |
| UNE-EN ISO 9004:2009 | Identical |
| ISO 9004:2018 | Identical |
| NF EN ISO 9004 : 2009-12 | Identical |
| ISO 9004:2009 | Equivalent |
| NEN EN ISO 9004 : 2018 | Identical |
| BS EN ISO 9004:2018 | Identical |
| DIN EN ISO 9004:2009-12 | Identical |