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JIS Q 10002:2015

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

Quality Management - Customer Satisfaction - Guidelines For Complaints Handling In Organizations

Available format(s)

Hardcopy

Superseded date

11-01-2021

Superseded by

JIS Q 10002:2019

Language(s)

Japanese

Published date

20-11-2015

Provides guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement.

DocumentType
Standard
Pages
0
ProductNote
Supersedes JIS Z9920. (08/2005)
PublisherName
Japanese Standards Association
Status
Superseded
SupersededBy
Supersedes

2015 [20/11/2015]2005(R2010) [01/10/2010]2005 [20/06/2005]

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