NEN EN ISO 10012 : 2003

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 General requirements
5 Management responsibility
   5.1 Metrological function
   5.2 Customer focus
   5.3 Quality objectives
   5.4 Management review
6 Resource management
   6.1 Human resources
   6.2 Information resources
   6.3 Material resources
   6.4 Outside suppliers
7 Metrological confirmation and realization of measurement
   processes
   7.1 Metrological confirmation
   7.2 Measurement process
   7.3 Measurement uncertainty and traceability
8 Measurement management system analysis and improvement
   8.1 General
   8.2 Auditing and monitoring
   8.3 Control of nonconformities
   8.4 Improvement
Annex A (informative) Overview of the metrological
        confirmation process
Bibliography

Defines generic requirements and provides guidance for the management of measurement processes and metrological confirmation of measuring equipment used to support and demonstrate compliance with metrological requirements.