NEN ISO/IEC 20000-1 : 2011
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
View Superseded by
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 1: SERVICE MANAGEMENT SYSTEM REQUIREMENTS
03-10-2018
12-01-2013
Defines requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS.
DocumentType |
Standard
|
PublisherName |
Netherlands Standards
|
Status |
Withdrawn
|
SupersededBy |
Standards | Relationship |
ISO/IEC 20000-1:2011 | Identical |
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