NEN ISO/IEC 20000-2 : 2019
Current
Current
The latest, up-to-date edition.
Information technology - Service management - Part 2: Guidance on the application of service management systems
Amended by
Available format(s)
Hardcopy
Language(s)
English
Published date
01-09-2019
Publisher
NEN-ISO/IEC 20000-2 provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1.
Important note : Users cannot be edited or removed once added to your Multi user PDF.Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.