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NS EN ISO 9241-154 : 2013

Current

Current

The latest, up-to-date edition.

ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013)

Published date

11-07-2013

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Includes systems that employ touchtone input, and gives minimal coverage of systems that employ automated speech recognition as the input mechanism.

Committee
K 143
DocumentType
Standard
PublisherName
Norwegian Standards (Norges Standardiseringsforbund)
Status
Current

Standards Relationship
ISO 9241-154:2013 Identical
EN ISO 9241-154:2013 Identical

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