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PD 7506:2005
Current
The latest, up-to-date edition.
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Linking knowledge management with other organizational functions and disciplines. A guide to good practice
Hardcopy , PDF
English
15-09-2005
Committees responsible
Foreword
Executive summary
1 Scope
2 Definitions
2.1 business intelligence
2.2 chief Knowledge Officer (CKO)
2.3 communities of Practice (CoPs)
2.4 content management
2.5 culture
2.6 customer capital
2.7 data
2.8 document
2.9 expertise locators
2.10 explicit knowledge
2.11 human capital
2.12 information
2.13 intellectual capital
2.14 knowledge
2.15 knowledge audit
2.16 KM Strategy
2.17 Knowledge Management (KM)
2.18 lessons learned
2.19 portals
2.20 tacit knowledge
3 Do organizations actually need KM?
3.1 General
3.2 Different approaches in KM
3.3 Strategic issues that organizations face - do they
demand a KM response?
3.4 KM and organizational change
3.5 Relevance of KM to strategy
3.6 Does a focus on knowledge require an explicit KM
approach?
3.7 KM is still relevant
4 Linking KM to other organizational functions
4.1 General
4.2 KM and Human Resources (HR)
4.3 KM and Information Technology (IT)
4.4 KM and Learning
4.5 KM and Marketing and Communications (M&C)
4.6 KM and Sales
4.7 Embedding KM into functional routines
5 Linking KM with other established management processes
5.1 General
5.2 KM and Change Management
5.3 KM and Customer Relationship Management (CRM)
5.4 KM and Enterprise Resource Planning (ERP)
5.5 KM and Information Management (IM)
5.6 KM and Innovation
5.7 KM and Outsourcing
5.8 KM and Quality
5.9 KM and Risk Management
6 Linking KM with emerging management processes
6.1 General
6.2 KM and Attention Management
6.3 KM and Blogging
6.4 KM and Business Process Management (BPM)
6.5 KM, the Conductive Organization and Network Analysis
6.6 KM and Corporate Social Responsibility and Sustainability
6.7 KM and Reputation Management
6.8 KM and Idea Management
6.9 KM and Measurement[125]
6.10 KM and other future areas of convergence
7 Linking KM with other British and international standards
7.1 General
7.2 Links with related British standards
8 Conclusions
Annex A (informative) Practical experiences in implementation
A.1 General
A.2 Resume of the findings
Further reading
Notes and references
Figures
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