PD ISO/IEC TR 20000-3:2009
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
Information technology. Service management Guidance on scope definition and applicability of ISO/IEC 20000-1
Hardcopy , PDF
English
31-10-2009
30-11-2012
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Fulfilling the requirements specified in ISO/IEC 20000-1
5 Applicability of ISO/IEC 20000-1
6 General principles for an SMS scope
Annex A (informative) - Main points on applicability of
ISO/IEC 20000-1, scope definition of the SMS
and conformity to ISO/IEC 20000-1
Annex B (informative) - Examples of scope statements
Bibliography
Gives guidance on scope definition, applicability and demonstration of conformance for service providers aiming to meet the requirements of ISO/IEC 20000-1, or for service providers who are planning service improvements and intending to use ISO/IEC 20000 as a business goal.
| Committee |
IST/60
|
| DocumentType |
Standard
|
| Pages |
36
|
| PublisherName |
British Standards Institution
|
| Status |
Superseded
|
| SupersededBy |
| Standards | Relationship |
| ISO/IEC TR 20000-3:2009 | Identical |
A newer version of this standard is available.
View Current Edition
Please Login or Create an Account so you can add users to your Multi user PDF Later.
Important note : Users cannot be edited or removed once added to your Multi user PDF.