PD ISO/TR 10014:1998
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
Guidelines for managing the economics of quality
Hardcopy , PDF
31-07-2006
English
15-04-1999
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Foreword
Introduction
1 Scope
2 Normative reference
3 Definitions
4 Primary purpose of an organization
5 Managing the economics of quality
6 Identify/review processes
7 Organization's view
7.1 Identify process activities
7.2 Monitor costs
7.3 Product process cost report
8 Customers' views
8.1 Identify factors affecting customer satisfaction
8.2 Monitor customer satisfaction
8.3 Produce customer satisfaction report
9 Manage the improvements
9.1 Management review
9.2 Identify opportunities
9.3 Conduct cost/benefit analysis
9.4 Plan and implement improvement
Annex A (informative) Bibliography
Gives guidance on the achievement of economic benefits by applying quality management. Applicable to all organizations at all levels, but is not for use in contractual situations nor as a subject for third-party audits.
| Committee |
QS/1
|
| DevelopmentNote |
Supersedes 93/408738 DC. (08/2005)
|
| DocumentType |
Standard
|
| Pages |
18
|
| PublisherName |
British Standards Institution
|
| Status |
Superseded
|
| SupersededBy | |
| Supersedes |
| Standards | Relationship |
| ISO/TR 10014:1998 | Identical |
| ISO 9004-1:1994 | Quality management and quality system elements Part 1: Guidelines |
| IEC 60300-3-3:2017 | Dependability management - Part 3-3: Application guide - Life cycle costing |
| ISO 8402:1994 | Quality management and quality assurance — Vocabulary |
| ISO 9000-1:1994 | Quality management and quality assurance standards — Part 1: Guidelines for selection and use |
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