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SA/SNZ TR ISO/IEC 20000.10:2014

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

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Information technology - Service management Concepts and terminology

Available format(s)

Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Superseded date

22-05-2019

Language(s)

English

Published date

22-08-2014

€77.79
Excluding VAT

Adopts ISO/IEC TR 20000-10:2013 to provide standardization in the field of service management and, in particular, an overview of the concepts and terminology of the ISO/IEC 20000 series. It establishes a common framework for helping organizations to understand the purpose of all the parts of ISO/IEC 20000 and the relationships between the parts.

Committee
IT-030
DevelopmentNote
Under Revision by DR AS/NZS ISO/IEC 20000.10:2019.
DocumentType
Technical Report
ISBN
978 1 74342 812 2
Pages
20
PublisherName
Standards Australia
Status
Superseded
SupersededBy
Supersedes
UnderRevision

Standards Relationship
ISO/IEC TR 20000-10:2013 Identical

First published as SA/SNZ TR ISO/IEC 20000.10:2014.

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