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Information technology - Service management - Part 2: Guidance on the application of service management systems (ISO/IEC 20000-2:2012, IDT)
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Available format(s): Hardcopy
Withdrawn date: 22-10-2019
Language(s): English
Published date: 19-03-2012
Publisher: Standardiserings-Kommissionen I Sverige
This part of ISO/IEC 20000 provides guidance on the application of an SMS based on ISO/IEC 20000-1.
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