SS-ISO/IEC 20000-2 : 2019
Current
Current
The latest, up-to-date edition.
Information technology - Service management - Part 2: Guidance on the application of service management systems (ISO/IEC 20000-2:2019, IDT)
Available format(s)
Hardcopy
Language(s)
English
Published date
17-10-2019
Publisher
This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1.
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