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  • TR 101 767 : 1.1.1

    Current The latest, up-to-date edition.

    HUMAN FACTORS (HF); SYMBOLS TO IDENTIFY TELECOMMUNICATIONS FACILITIES FOR DEAF AND HARD OF HEARING PEOPLE; DEVELOPMENT AND EVALUATION

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date: 

    Publisher:  European Telecommunications Standards Institute

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    Table of Contents - (Show below) - (Hide below)

    Intellectual Property Rights
    Foreword
    Introduction
    1 Scope
    2 References
    3 Definitions and abbreviations
      3.1 Definitions
      3.2 Abbreviations
    4 Initial Phase
    5 Hard of hearing and Deaf People: Who are they?
      5.1 Introduction
      5.2 Categories of people with hearing impairment
      5.3 Social identity of the heard of hearing
      5.4 Hearing impaired, telecommunications and hearing aids
      5.5 Discussion and conclusions
    6 Assistive Technologies
      6.1 Purpose
      6.2 Telephones
      6.3 Coupling to hearing aids
      6.4 Text telephony
      6.5 Messaging
      6.6 Videotelephony
      6.7 Facsimile
      6.8 Multimedia
      6.9 Computer Telephony Integration
      6.10 The Future?
      6.11 Networks
      6.12 European projects of relevance
    7 Symbols Research
      7.1 Initial research
      7.2 Classification of the Symbols
      7.3 Current Relevant Symbols
    8 Test Procedures
      8.1 General
      8.2 Methodological Considerations
      8.3 Pilot Trial
      8.4 Main Trials
    9 Videotelephone symbol - Comprehension test
      9.1 Test proposal
      9.2 Test conduct
      9.3 Test results
      9.4 Conclusion of the videotelephone symbol
          comprehension test
    Annex A (informative): Design brief
    Annex B (normative): Pilot Trial Materials
        B.1 Instructions to respondents
        B.2 Sample questionnaire pages
    Annex C (normative): Brochure
    Annex D (normative): Main Trial Materials
        D.1 Main - Instructions
        D.2 Main - Sample questionnaire pages
    Annex E (informative): Tables with the results of the
            Portugal Trial
    Annex F (informative): Tables with the results of the
            Netherlands Trial
    Annex G (informative): Tables with the results of the
            Belgium Trial
    Annex H (informative): Tables with the results of the
            Finland Trial
    Annex I (informative): Tables with the cumulative results
            of all the Trials
    Annex J (informative): Videotelephone comprehension
             test - Detailed results
    Bibliography
    History

    Abstract - (Show below) - (Hide below)

    Provides reports on the background research, symbols development and evaluation undertaken to create a European Standard on symbols to identify telecommunication facilities for deaf and hard of hearing people. The symbols developed and defined in the final standard will be applicable to all telecommunication equipment, related signage and publications, that provide or reference the defined facilities and assistiave technologies which are intended to support telecommunications by deaf and hard of hearing people.

    General Product Information - (Show below) - (Hide below)

    Committee HF
    Document Type Standard
    Publisher European Telecommunications Standards Institute
    Status Current

    Standards Referenced By This Book - (Show below) - (Hide below)

    S.R. CEN ISO/TR 22411:2011 ERGONOMICS DATA AND GUIDELINES FOR THE APPLICATION OF ISO/IEC GUIDE 71 TO PRODUCTS AND SERVICES TO ADDRESS THE NEEDS OF OLDER PERSONS AND PERSONS WITH DISABILITIES
    BS EN IEC 60118-4:2015+A1:2018 Electroacoustics. Hearing aids Induction-loop systems for hearing aid purposes. System performance requirements
    12/30264220 DC : 0 BS EN 60118-4 ED.3 - ELECTROACOUSTICS - HEARING AIDS - PART 4: INDUCTION LOOP SYSTEMS FOR HEARING AID PURPOSES - SYSTEM PERFORMANCE REQUIREMENTS
    I.S. CWA 50487:2006 SMARTHOUSE CODE OF PRACTICE
    EN 60118-4:2015 Electroacoustics - Hearing aids - Part 4: Induction-loop systems for hearing aid purposes - System performance requirements
    EG 202 132 : 1.1.1 HUMAN FACTORS (HF); USER INTERFACES; GUIDELINES FOR GENERIC USER INTERFACE ELEMENTS FOR MOBILE TERMINALS AND SERVICES
    04/301307 DC : DRAFT JAN 2004 IEC 60118-4 ED.2 - HEARING AIDS - PART 4: INDUCTION LOOP SYSTEMS FOR HEARING AID PURPOSES - MAGNETIC FIELD STRENGTH
    EG 202 417 : 1.1.2 HUMAN FACTORS (HF); USER EDUCATION GUIDELINES FOR MOBILE TERMINALS AND SERVICES
    EN IEC 60118-4:2015/A1:2018 ELECTROACOUSTICS - HEARING AIDS - PART 4: INDUCTION-LOOP SYSTEMS FOR HEARING AID PURPOSES - SYSTEM PERFORMANCE REQUIREMENTS
    BS EN 60118-4:2006 Electroacoustics. Hearing aids Induction loop systems for hearing aid purposes. Magnetic field strength
    IEC 60118-4:2014+AMD1:2017 CSV Electroacoustics - Hearing aids - Part 4: Induction-loop systems for hearing aid purposes - System performance requirements
    CEN ISO/TR 22411:2011 Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities (ISO/TR 22411:2008)
    BS PD ISO/TR 22411 : 2008
    EG 202 191 : 1.1.1 HUMAN FACTORS (HF); MULTIMODAL INTERACTION, COMMUNICATION AND NAVIGATION GUIDELINES
    TR 102 612 : 1.1.1 HUMAN FACTORS (HF); EUROPEAN ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF PRODUCTS AND SERVICES IN THE ICT DOMAIN (EUROPEAN COMMISSION MANDATE M 376, PHASE 1)
    UNE-EN 60118-4:2016 Electroacoustics - Hearing aids - Part 4: Induction-loop systems for hearing aid purposes - System performance requirements
    PD CEN ISO/TR 22411:2011 Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities
    TR 102 548 : 1.1.1 HUMAN FACTORS (HF); USER EXPERIENCE; 3G AND MOBILE BROADBAND INTEROPERABILITY PLUGTEST: APPROACH, SCENARIOS AND TEST SPECIFICATION; OUTCOMES, CONCLUSIONS AND RECOMMENDATIONS
    ISO/TR 22411:2008 Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities
    I.S. EN 60118-4:2015 ELECTROACOUSTICS - HEARING AIDS - PART 4: INDUCTION-LOOP SYSTEMS FOR HEARING AID PURPOSES - SYSTEM PERFORMANCE REQUIREMENTS
    EG 202 320 : 1.2.1 HUMAN FACTORS (HF); DUPLEX UNIVERSAL SPEECH AND TEXT (DUST) COMMUNICATIONS

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 9186:2001 Graphical symbols Test methods for judged comprehensibility and for comprehension
    ETS 300 679 : 20001 TERMINAL EQUIPMENT (TE) - TELEPHONY FOR THE HEARING IMPAIRED - ELECTRICAL COUPLING OF TELEPHONE SETS TO HEARING AIDS
    ETS 300 381 : 20001 TELEPHONY FOR HEARING IMPAIRED PEOPLE - IMPAIRED COUPLING OF TELEPHONE EARPHONES TO HEARING AIDS
    IEC 60416:1988 General principles for the formulation of graphical symbols
    IEC 60118-11:1983 Hearing aids. Part 11: Symbols and other markings on hearing aids and related equipment
    ETS 300 375 : 20001 HUMAN FACTORS (HF) - PICTOGRAMS FOR POINT-TO-POINT VIDEOTELEPHONY
    ISO 4196:1984 Graphical symbols — Use of arrows
    EN 301 462 : 1.1.1 HUMAN FACTORS (HF); SYMBOLS TO IDENTIFY TELECOMMUNICATIONS FACILITIES FOR THE DEAF AND HARD OF HEARING PEOPLE
    ETR 181 : 20001 TERMINAL EQUIPMENT (TE); MULTIMEDIA PORTFOLIO; A COMPILATION OF MULTIMEDIA APPLICATIONS AND SERVICES PROVIDED BY ETSI MEMBERS
    ETR 333 : 20002 HUMAN FACTORS (HF) - TEXT TELEPHONY - BASIC USER REQUIREMENTS AND RECOMMENDATIONS
    ES 201 071 : 1.1.2 PUBLIC SWITCHED TELEPHONE NETWORK (PSTN) - PROTOCOL OVER THE LOCAL LOOP FOR DISPLAY SERVICES - SERVER DISPLAY AND SCRIPT SERVICES (SDSS)
    ETR 113 : 20001 HUMAN FACTORS (HF) - RESULTS OF AN EVALUATION STUDY OF PICTOGRAMS FOR POINT TO POINT VIDEOTELEPHONY
    ISO 7001:2007 Graphical symbols — Public information symbols
    ETS 300 488 : 20001 TERMINAL EQUIPMENT (TE) - TELEPHONY FOR HEARING IMPAIRED PEOPLE - CHARACTERISTICS OF TELEPHONE SETS THAT PROVIDE ADDITIONAL RECEIVING AMPLIFICATION FOR THE BENEFIT OF THE HEARING IMPAIRED
    ETR 070 : 20001 HUMAN FACTORS (HF) - THE MULTIPLE INDEX APPROACH (MIA) - FOR THE EVALUATION OF PICTOGRAMS
    ISO 3461-1:1988 General principles for the creation of graphical symbols — Part 1: Graphical symbols for use on equipment
    ISO 7000:2014 Graphical symbols for use on equipment Registered symbols
    EG 201 379 : 1.1.1 HUMAN FACTORS (HF) - FRAMEWORK FOR THE DEVELOPMENT, EVALUATION AND SELECTION OF GRAPHICAL SYMBOLS
    ISO 3864:1984 Safety colours and safety signs
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