• TR 102 535 : 1.1.2

    Current The latest, up-to-date edition.

    HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES; FUTURE REQUIREMENTS

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date: 

    Publisher:  European Telecommunications Standards Institute

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    Table of Contents - (Show below) - (Hide below)

    Intellectual Property Rights
    Foreword
    1 Scope
    2 References
    3 Definitions and abbreviations
      3.1 Definitions
      3.2 Abbreviations
    4 Real-time person-to-person communication services:
      Overview and issues
      4.1 A vision of user-centred real-time
          person-to-person communication services
      4.2 The requirement for human-related technical guidelines
      4.3 The intended guideline users
    5 Assessment of existing guidelines
      5.1 Guidelines in EG 202 534
      5.2 Candidate guidelines: Requests for
          guidelines for which no base data currently exist
      5.3 Guidelines outside the domain of
          person-to-person communication
    6 Dissemination of guidelines within industry
      6.1 Scope of the web-based system
      6.2 Main functionality offered by the web-based system
      6.3 Maintenance of the web-based system
    7 Conclusions
    8 Recommendations for further work
      8.1 Extension of EG 202 534
      8.2 Maintenance and enhancement of the web-based system
    History

    Abstract - (Show below) - (Hide below)

    Presents the requirements for guidelines and the tutorial system that were identified.

    General Product Information - (Show below) - (Hide below)

    Committee HF
    Document Type Standard
    Publisher European Telecommunications Standards Institute
    Status Current

    Standards Referenced By This Book - (Show below) - (Hide below)

    TR 102 643 : 1.0.2 HUMAN FACTORS (HF); QUALITY OF EXPERIENCE (QOE) REQUIREMENTS FOR REAL-TIME COMMUNICATION SERVICES
    EG 202 534 : 1.1.3 HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES
    SR 002 761 : 1.1.1 USER GROUP; CONSIDERATION FOR SELECTING SUITABLE TELECOMMUNICATION SERVICES AND FOR COMPARING AND BENCHMARKING DIFFERENT SERVICE OFFERS FROM THE USER'S PERSPECTIVE
    SR 002 564 : 2.0.0 APPLICABILITY OF EXISTING ETSI AND ETSI/3GPP DELIVERABLES TO EHEALTH
    EG 202 670 : 1.1.2 HUMAN FACTORS (HF); USER EXPERIENCE GUIDELINES FOR REAL-TIME COMMUNICATION SERVICES EXPRESSED IN QUALITY OF SERVICE TERMS
    TR 102 783 : 1.1.2 HUMAN FACTORS (HF); WEB-BASED GUIDELINE AND TUTORIAL SYSTEM FOR REAL-TIME COMMUNICATION SERVICES; QOE (QUALITY OF EXPERIENCE) EXPRESSED IN QOS (QUALITY OF SERVICE) TERMS; SUPPORTING AND MAINTENANCE INFORMATION

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
    ETR 160 : 20001 HUMAN FACTORS (HF); HUMAN FACTORS ASPECTS OF MULTIMEDIA TELECOMMUNICATIONS
    EG 202 132 : 1.1.1 HUMAN FACTORS (HF); USER INTERFACES; GUIDELINES FOR GENERIC USER INTERFACE ELEMENTS FOR MOBILE TERMINALS AND SERVICES
    ES 201 275 : 1.1.1 HUMAN FACTORS (HF) - USER CONTROL PROCEDURES IN BASIC CALL, POINT-TO-POINT CONNECTIONS, FOR INTEGRATED SERVICES DIGITAL NETWORK (ISDN) VIDEOTELEPHONY
    EG 202 417 : 1.1.2 HUMAN FACTORS (HF); USER EDUCATION GUIDELINES FOR MOBILE TERMINALS AND SERVICES
    EG 202 416 : 1.1.2 HUMAN FACTORS (HF); USER INTERFACES; SETUP PROCEDURE DESIGN GUIDELINES FOR MOBILE TERMINALS AND SERVICES
    EG 202 421 : 1.1.1 HUMAN FACTORS (HF); MULTICULTURAL AND LANGUAGE ASPECTS OF MULTIMEDIA COMMUNICATIONS
    TR 102 274 : 1.1.2 HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES
    EG 202 534 : 1.1.3 HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES
    ETR 175 : 20001 HUMAN FACTORS (HF); USER PROCEDURES FOR MULTIPOINT VIDEOTELEPHONY
    ETR 297 : 20001 HUMAN FACTORS (HF)
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