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  • SR 002 761 : 1.1.1

    Current The latest, up-to-date edition.

    USER GROUP; CONSIDERATION FOR SELECTING SUITABLE TELECOMMUNICATION SERVICES AND FOR COMPARING AND BENCHMARKING DIFFERENT SERVICE OFFERS FROM THE USER'S PERSPECTIVE

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date: 

    Publisher:  European Telecommunications Standards Institute

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    Table of Contents - (Show below) - (Hide below)

    Intellectual Property Rights
    Foreword
    Introduction
    1 Scope
    2 References
      2.1 Normative references
      2.2 Informative references
    3 Definitions and abbreviations
      3.1 Definitions
      3.2 Abbreviations
    4 Overview
    5 Identification of users' needs
    6 Interoperability issues in a multi-service/provider environment
    7 Basic concept of telecommunication services
      7.1 Telecommunications infrastructure
      7.2 Service generation
    8 Collection and availability of needed information
    9 Useful references
    Annex A: Process of selecting a service
    History

    Abstract - (Show below) - (Hide below)

    Gives an overview on aspects that need to be considered by users when comparing various telecommunication service offers and selecting telecommunication service offers that fulfill their needs.

    General Product Information - (Show below) - (Hide below)

    Committee USER
    Document Type Standard
    Publisher European Telecommunications Standards Institute
    Status Current

    Standards Referencing This Book - (Show below) - (Hide below)

    TR 102 535 : 1.1.2 HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES; FUTURE REQUIREMENTS
    ETR 160 : 20001 HUMAN FACTORS (HF); HUMAN FACTORS ASPECTS OF MULTIMEDIA TELECOMMUNICATIONS
    TS 102 250-1 : 2.2.1 SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); QOS ASPECTS FOR POPULAR SERVICES IN MOBILE NETWORKS; PART 1: ASSESSMENT OF QUALITY OF SERVICE
    EG 202 086 : 2.0.0 SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); OBJECTIVES AND PRINCIPLES FOR THE TRANSMISSION PERFORMANCE OF MULTIPLE INTERCONNECTED NETWORKS THAT AIM TO PROVIDE "TRADITIONAL QUALITY" TELEPHONY SERVICES
    EG 202 057-2 : 1.3.2 SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 2: VOICE TELEPHONY, GROUP 3 FAX, MODEM DATA SERVICES AND SMS
    EG 202 057-4 : 1.2.1 SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 4: INTERNET ACCESS
    EG 201 219 : 1.3.1 USER REQUIREMENTS; GUIDELINES ON THE CONSIDERATION OF USER REQUIREMENTS WHEN MANAGING THE STANDARDIZATION PROCESS
    TR 102 430 : 1.1.1 SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); BASIC ISSUES CONCERNING THE QUALITY OF SPEECH OVER PACKET TECHNOLOGY (BOTH INTERNET AND NEXT GENERATION NETWORKS)
    EG 201 769 : 1.1.2 SPEECH PROCESSING, TRANSMISSION & QUALITY ASPECTS (STQ); QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PARAMETERS FOR VOICE TELEPHONY SERVICE REQUIRED UNDER THE ONP VOICE TELEPHONY DIRECTIVE 98/10/EC
    TS 102 250-2 : 2.4.1 SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); QOS ASPECTS FOR POPULAR SERVICES IN MOBILE NETWORKS; PART 2: DEFINITION OF QUALITY OF SERVICE PARAMETERS AND THEIR COMPUTATION
    EG 202 009-3 : 1.3.1 USER GROUP; QUALITY OF ICT SERVICES; PART 3: TEMPLATE FOR SERVICE LEVEL AGREEMENTS (SLA)
    EG 202 009-1 : 1.3.1 USER GROUP; QUALITY OF TELECOM SERVICES; PART 1: METHODOLOGY FOR IDENTIFICATION OF INDICATORS RELEVANT TO THE USERS
    TR 102 126 : 1.1.1 SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); IMPLEMENTATION OF QOS PARAMETER MEASUREMENTS ACCORDING TO ETSI EG 201 769
    EG 202 534 : 1.1.3 HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES
    EG 202 057-1 : 1.3.1 SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 1: GENERAL
    EG 202 009-2 : 1.3.1 USER GROUP; QUALITY OF TELECOM SERVICES; PART 2: USER RELATED INDICATORS ON A SERVICE SPECIFIC BASIS
    TR 102 521 : 1.1.1 SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); SUPPORT TO TC EMTEL FOR QOS AND TRANSMISSION QUALITY ASPECTS FOR END-TO-END SERVICES
    EG 202 057-3 : 1.1.1 SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 3: QOS PARAMETERS SPECIFIC TO PUBLIC LAND MOBILE NETWORKS (PLMN)
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