Foreword
Introduction
1 Scope
2 Normative references
3 Terms, definitions, and abbreviated terms
4 Applicability
5 Conformance
6 Life-cycle data and information items
7 Generic types of information items
8 Mapping of information items to the life cycle
and service management processes
9 Records
10 Specific information item (document) contents
Annex A (informative) - Procedure for identifying
information items and their contents
Annex B (informative) - Information items and
records by source
Bibliography