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AS ISO/IEC 20000.1-2013

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

Information technology - Service management Service management system requirements

Available format(s)

Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Superseded date

29-05-2024

Language(s)

English

Published date

18-10-2013

€77.79
Excluding VAT

Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).

Committee
IT-030
DevelopmentNote
Under Revision by DR AS/NZS ISO/IEC 20000.1:2019.
DocumentType
Standard
ISBN
978 1 74342 612
Pages
26
PublisherName
Standards Australia
Status
Superseded
SupersededBy
Supersedes
UnderRevision

Standards Relationship
ISO/IEC 20000-1:2011 Identical

Originated as AS 8018.1 2004.
Previous edition AS ISO/IEC 20000.1 2007.
Second edition 2013.

AS ISO/IEC 20000.2-2013 Information technology - Service management Guidance on the application of service management systems

AS ISO/IEC 20000.2-2013 Information technology - Service management Guidance on the application of service management systems

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