AS ISO/IEC 20000.1-2013
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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Information technology - Service management Service management system requirements
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29-05-2024
English
18-10-2013
Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).
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