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Quality management and quality assurance - Vocabulary

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Superseded date

25-06-2021

Superseded by

AS/NZS ISO 9000:2000
AS/NZS ISO 9000(INT):2000

Language(s)

English

Published date

19-09-1994

Publisher

Standards Australia

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1 - AS/NZS ISO 8402:1994 QUALITY MANAGEMENT AND QUALITY ASSURANCE - VOCABULARY
4 - Preface
5 - Contents
6 - Foreword
7 - Introduction
9 - Scope
9 - Terms and definitions
9 - Section 1: General terms
9 - 1.1 entity item
9 - 1.2 process
9 - 1.3 procedure
9 - 1.4 product
10 - 1.5 service
10 - 1.6 service delivery
10 - 1.7 organization
10 - 1.8 organizational structure
10 - 1.9 customer
10 - 1.10 supplier
10 - 1.11 purchaser
10 - 1.12 contractor
10 - 1.13 subcontractor
11 - Section 2: Terms related to quality
11 - 2.1 quality
11 - 2.2 grade
11 - 2.3 requirements for quality
11 - 2.4 requirements of society
12 - 2.5 dependability
12 - 2.6 compatibility
12 - 2.7 interchangeability
12 - 2.8 safety
12 - 2.9 conformity
12 - 2.10 nonconformity
12 - 2.11 defect
12 - 2.12 product liability
12 - 2.13 qualification process
12 - 2.14 qualified
12 - 2.15 inspection
13 - 2.16 self-inspection
13 - 2.17 verification
13 - 2.18 validation
13 - 2.19 objective evidence
14 - Section 3: Terms related to quality system
14 - 3.1 quality policy
14 - 3.2 quality management
14 - 3.3 quality planning
14 - 3.4 quality control
14 - 3.5 quality assurance
14 - 3.6 quality system
15 - 3.7 total quality management
15 - 3.8 quality improvement
15 - 3.9 management review
15 - 3.10 contract review
15 - 3.11 design review
15 - 3.12 quality manual
15 - 3.13 quality plan
16 - 3.14 specification
16 - 3.15 record
16 - 3.16 traceability
17 - Section 4: Terms related to tools and techniques
17 - 4.1 quality loop
17 - 4.2 quality-related costs
17 - 4.3 quality losses
17 - 4.4 model for quality assurance
17 - 4.5 degree of demonstration
17 - 4.6 quality evaluation
17 - 4.7 quality surveillance
17 - 4.8 hold point
18 - 4.9 quality audit
18 - 4.10 quality audit observation
18 - 4.11 quality auditor
18 - 4.12 auditee
18 - 4.13 preventive action
18 - 4.14 corrective action
18 - 4.15 disposition of nonconformity
18 - 4.16 production permit deviation permit
18 - 4.17 waiver concession
19 - 4.18 repair
19 - 4.19 rework
20 - Annex A - Bibliography
21 - Alphabetical index

Defines the fundamental terms relating to concepts used in quality-related Standards. Clarifies and standardizes terms as they apply to quality management, including quality control and assurance. Technically identical with and reproduced from the English language component of ISO 8402:1994.

Committee	QR-008
DocumentType	Standard
ISBN	0 7262 9214 1
Pages	14
PublisherName	Standards Australia
Status	Superseded
SupersededBy	AS/NZS ISO 9000:2000 AS/NZS ISO 9000(INT):2000
Supersedes	DR 92059 AS 1057-1985

This International Standard defines the fundamental terms relating to quality concepts, as they apply to all areas, for the pr epa rat io n and us e of quality-related standards and for mutual understanding in international communications.

Standards	Relationship
ISO 8402:1994	Identical

First published in Australia as AS 1057-1971.
Second edition 1982.
Third edition 1985.
First published in New Zealand as NZS 5604:1987.
Jointly revised and redesignated in part as Joint Standard AS/NZS ISO 8402:1994.

HB 97-1997	Integrating quality and environmental management systems ISO 9001 and ISO 14001
AS/NZS 2098.6:1996	Methods of test for veneer and plywood Depth of peeler checks in veneer and plywood
AS/NZS 1859.1:1997	Reconstituted wood-based panels Particleboard
AS/NZS 3841:1998	Guide 61: General requirements for assessment and accreditation of certification/registration bodies
AS/NZS 2098.10:1995	Methods of test for veneer and plywood Measurement of dimensions and shape for structural Laminated Veneer Lumber
AS 4390.1-1996	Records management - General
AS/NZS 3905.2:1997	Quality system guidelines Guide to AS/NZS ISO 9001, AS/NZS ISO 9002, and AS/NZS ISO 9003 for construction
AS/NZS 4266.1:1996	Reconstituted wood-based panels - Methods of test Sampling, cutting and conditioning for tests
AS/NZS ISO 9000.3(INT):1998	Quality management and quality assurance Standards Guidelines for the application of AS/NZS ISO 9001:1994 to the development, supply, installation and maintenance of computer software
AS/NZS 3905.16:1998	Quality system guidelines Guidelines to quality in project management
AS/NZS 3907:1996	Quality management - Guidelines for configuration management
AS/NZS 2098.3:1996	Methods of test for veneer and plywood Bond quality and strength of scarf joints in plywood
AS/NZS 3905.4:1995	Quality system guidelines - Guide to quality system Standards AS/NZS ISO 9001:1994 and AS/NZS ISO 9002:1994 for the pressure equipment industry
AS/NZS 3842:1998	Guide 62: General requirements for bodies operating assessment and certification/registration of quality systems
AS 3905.9-1996	Quality system guidelines - Guide to AS/NZS ISO 9001:1994 for telecommunications call charging and call billing
AS/NZS 2098.4:1996	Methods of test for veneer and plywood Measurement of dimensions for sheets of veneer and plywood
AS/NZS 1859.4:1997	Reconstituted wood-based panels Hardboard
AS/NZS 4513:1995	Medical electrical equipment - Fundamental aspects of safety standards (Reconfirmed 2022)
AS 4500-1997	Phased implementation of AS/NZS ISO 9001:1994 or AS/NZS ISO 9002:1994
AS/NZS 2098.5:1996	Methods of test for veneer and plywood Resistance of gluelines in plywood to attack by micro-organisms
AS/NZS ISO 3834.1:1999	Quality requirements for welding - Fusion welding of metallic materials Guidelines for selection and use
AS/NZS ISO/IEC 9126.4:2005	Software engineering - Product quality Quality in use metrics (Reconfirmed 2016)
AS/NZS 2098.8:1996	Methods of test for veneer and plywood Water absorption and thickness swelling of unpainted plywood
AS 1418.2-1997	Cranes (including hoists and winches) Serial hoists and winches
AS/NZS 2098.1:1996	Methods of test for veneer and plywood Moisture content of veneer and plywood
AS/NZS 2098.7:1996	Methods of test for veneer and plywood Density of veneer and plywood
AS/NZS 15026:1999	Information technology - System and software integrity levels
AS 3905.10-1997	Quality system guidelines - Guide to AS/NZS ISO 9001:1994 for the finance industry
AS/NZS 2098.2:1996	Methods of test for veneer and plywood Bond quality of plywood (chisel test)
AS/NZS 1859.2:1997	Reconstituted wood-based panels - Medium density fibreboard (MDF)
AS/NZS 9004.5:1998	Quality management and quality system elements Guidelines for quality plans
AS/NZS ISO/IEC 12207:1997	Information technology - Software life cycle processes
AS/NZS 3905.14:1998	Quality system guidelines - Guide to AS/NZS ISO 9001, 9002 and 9003 for health services
AS/NZS 3905.12:1999	Quality system guidelines - Guide to AS/NZS ISO 9001 for architectural and engineering design practices
AS 1418.8-2002	Cranes, hoists and winches - Special purpose appliances
AS 1418.7-1999	Cranes (including hoists and winches) Builders hoists and associated equipment
AS/NZS 3905.6:1995	Quality system guidelines - Guide to AS/NZS ISO 9001:1994 for the legal profession
AS 1597.2-1996	Precast reinforced concrete box culverts Large culverts (from 1500 mm span and up to and including 4200 mm span and 4200 mm height)
AS/NZS 3843:1998	Guide 65: General requirements for bodies operating product certification systems
AS/NZS 1859.5:1997	Reconstituted wood-based panels Fibre insulating board (insulation board)

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AS/NZS ISO 8402:1994

Quality management and quality assurance - Vocabulary

Table of Contents

Abstract

General Product Information

Scope

International Equivalents

History

Standards Referencing This Book

Category

Subcategory