BS ISO 10019:2005

1 Scope
2 Normative references
3 Terms and definitions
4 Selection of a quality management system consultant
  4.1 Input to the selection process
  4.2 Competence of the consultant
  4.3 Ethical considerations
5 Use of the quality management system consultant's services
  5.1 Consultant's services
  5.2 Contract for consultant's services
  5.3 Useful considerations for consultant's services
Annex A (informative) Typical activities of quality
        management system consultants
Annex B (informative) Evaluation of quality management
        system consultants
Bibliography

This standard provides guidance on selecting a quality management system consultant. It will be invaluable to organizations by enabling them to choose a consultant who is able to meet their specific needs, expectations and objectives. The effectiveness of the consultant will have an impact on the QMS which, in turn, will affect the performance of the organization. The standard covers topics such as the selection process, ethical considerations, and the consultant\'s contract. The main target is SME\'s who are or may consider implementing a QMS and therefore has considerable sales potential over a wide range of sectors. Consulting organizations themselves will also be interested.

This International Standard provides guidance for the selection of quality management system consultants and the use of their services.

It is intended to assist organizations when selecting a quality management system consultant. It gives guidance on the process for evaluating the competence of a quality management system consultant and provides confidence that the organization\'s needs and expectations for the consultant\'s services will be met.

NOTE 1 This International Standard is not intended to be used for certification purposes.

NOTE 2 This International Standard addresses the realization of a quality management system but, at the same time, could be used with appropriate adaptation for the realization of any other management systems.