BS ISO 17258:2015
Current
The latest, up-to-date edition.
Statistical methods. Six Sigma. Basic criteria underlying benchmarking for Six Sigma in organisations
Hardcopy , PDF
English
31-01-2015
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Symbols and abbreviations
5 General considerations on benchmarking
6 Benchmark
7 Benchmarking
8 Interface with other types of benchmarking
Annex A (informative) - Three dimensions of
benchmarking
Annex B (normative) - Table of criteria (generic)
Annex C (informative) - Table of criteria with
examples of results
Annex D (normative) - Table of criteria for the food
processing industry
Annex E (normative) - Table of criteria for the
automotive industry
Annex F (normative) - Table of criteria for the
retail banking industry
Annex G (normative) - Table of criteria for clothing
and leather industry
Annex H (normative) - Table of criteria for the
telecoms industry
Annex I (normative) - Table of criteria for the
hotel business
Annex J (normative) - Table of criteria for the
retail business
Annex K (informative) - Example from the poultry
industry
Bibliography
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